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Citizens · 18 hours ago

Servicing Ops Specialist- Transaction Processing

1 Citizens Drive, Riverside, RI, 02915, US

Full-time

Onsite

New Grad, Entry Level

Citizens is a financial institution seeking an Operations Specialist to handle transaction requests for customers and colleagues. The role involves performing clerical operations, ensuring compliance with procedures, and multitasking in a fast-paced environment.

BankingCredit CardsFinancial ServicesFinTechRetail

Responsibilities

Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment

Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks

Works independently most of the time, performs basic research tasks and problem solving in assigned areas

Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s)

Performs basic data entry tasks, compile simple data elements and perform routine math calculations

Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management

Qualification

Basic accounting knowledgeMulti-taskingOrganizational skillsWritten communicationVerbal communicationIndependent work

Required

Basic knowledge of accounting; i.e. how the correction will affect an account

Strong ability to multi-task & Strong organizational skills

Strong written/verbal communication skills

Ability to work independently with minimal oversight

High School Diploma or equivalent required

Company

Citizens

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At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828