Akamai Technologies · 21 hours ago
Senior Engagement Manager
145 Broadway, Cambridge, MA, 02142, US
Full-time
Hybrid
Senior Level, Lead/Staff
$127K/yr - $263K/yr
12+ years expAkamai Technologies is a leader in powering and protecting digital experiences for companies worldwide. The Senior Engagement Manager will be responsible for maximizing customer value and growth by acting as a trusted advisor, managing technical programs, and leading customer success initiatives.
Cyber SecurityDigital MediaSaaSSoftwareVideo Streaming
Responsibilities
Working independently as a trusted advisor for customer stakeholders to support their long-term strategy and visions
Owning the technical program management while maximizing Akamai's platform value for the customer
Being the central point of contact for customers and leading the integrated account team delivering customer success
Educating customers on and empowering their adoption of Akamai's products and services to support account growth
Responding to escalations when various program management issues arise and leading operational improvements to mitigate future risks
Qualification
Required
Have 12 years of relevant experience and a Bachelor's degree or its equivalent
Demonstrate an understanding of the consulting process and building relationships to ensure customer success
Show experience of managing and delivering large technical customer projects successfully
Be knowledgeable on Devops, web development, web performance and information security technologies such as HTTPS, DNS
Have experience with internet technologies and processes related to application architectures and information security including cloud/hybrid/SaaS environments
Demonstrate excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences
Benefits
Healthcare
401K savings plan
Company holidays
Vacation (in the form of PTO)
Sick time
Family friendly benefits including parental leave
Employee assistance program including a focus on mental and financial wellness
Company
Akamai Technologies
Akamai is a provider of cloud services that help enterprises provide secure, high-performing user experiences on any device.
5001-10000 employees
H1B Sponsorship
Akamai Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (219)
2024 (204)
2023 (227)
2022 (236)
2021 (247)
2020 (279)
Funding
Current Stage
Public CompanyTotal Funding
$2.63BKey Investors
IVP
2025-05-14Post Ipo Debt· $1.5B
2023-08-15Post Ipo Debt· $1.1B
2001-08-01Post Ipo Equity
Leadership Team
Tom Leighton
Chief Executive Officer
Charlie Gero
CTO
Recent News
2026-01-13
2026-01-12
Small Business Trends
2026-01-06
Company data provided by crunchbase