Jobs via Dice ยท 1 day ago
Salesforce Implementation resource
Queens, NY
Full-time
Onsite
Senior Level
5+ years expDice is the leading career destination for tech experts at every stage of their careers. Our client, Software People, Inc., is seeking a Salesforce Implementation resource who will engage in client interactions, gather and document business requirements, and configure Salesforce solutions. The role involves project management, collaboration with team members, and continuous learning and development in Salesforce technologies.
Computer Software
No H1B
Responsibilities
Client Interaction & Requirements Gathering:
Meetings with clients: Participating in discovery sessions, status updates, workshops, and Q&A sessions
Gathering business requirements: Eliciting needs from stakeholders through interviews, surveys, and observation
Documenting requirements: Creating user stories, functional specifications, and process flows
Presenting solutions: Explaining proposed Salesforce configurations or customizations to clients
Providing updates: Communicating progress, challenges, and next steps to clients and project managers
Salesforce Configuration & Development:
Configuring Salesforce: Setting up objects, fields, page layouts, record types, validation rules, and automation (Workflow Rules, Process Builder, Flow)
Customizing Salesforce: Developing custom components, Apex code, Visualforce pages, or Lightning Web Components (if in a technical role)
Data management: Importing, exporting, cleansing, and migrating data
Building reports and dashboards: Creating and refining reports to meet client reporting needs
Testing configurations and code: Performing unit testing, integration testing, and user acceptance testing (UAT)
Troubleshooting issues: Investigating and resolving bugs or user-reported problems
Project Management & Collaboration:
Updating project management tools: Tracking tasks, progress, and time spent on activities
Collaborating with team members: Working with other consultants, developers, administrators, and project managers
Participating in team meetings: Daily stand-ups, sprint planning, and retrospectives
Reviewing work: Providing feedback on configurations or code developed by other team members
Managing scope: Ensuring that project work stays within the agreed-upon scope
Learning & Development:
Staying updated on Salesforce releases: Researching new features and functionalities
Learning new Salesforce products or technologies: Continuously expanding knowledge base
Pursuing certifications: Studying for and taking Salesforce certification exams
Reading industry blogs and forums: Staying informed about best practices and trends
Documentation & Knowledge Sharing:
Creating and updating documentation: Developing user guides, administrator guides, and technical documentation
Sharing knowledge: Presenting findings or best practices to colleagues
Maintaining a knowledge base: Contributing to internal wikis or documentation repositories
Qualification
Required
84 Months of Experience with Salesforce Sales Cloud and/or Service Cloud configuration and administration
60 Months of Experience in Demonstrated ability to design, build, and deploy custom objects, fields, page layouts, record types, validation rules, and workflow rules
60 Months of Experience in Hands-on experience with Salesforce automation tools such as Process Builder and Flow
60 Months of Experience in Proficiency in managing user profiles, permission sets, roles, and sharing settings to ensure data security and access control
60 Months of Experience in creating and optimizing reports and dashboards to provide actionable business insights
60 Months of Experience in Familiarity with the Salesforce AppExchange and the ability to recommend and integrate third-party solutions
60 Months of Experience in Understanding of Salesforce data management best practices, including data loading, cleansing, and de-duplication
60 Months of Experience in Knowledge of Salesforce release cycles and the ability to adapt solutions to new features and functionalities
60 Months of Experience with Apex, Visualforce, and/or Lightning Web Components (LWC) for custom development
60 Months of Experience in Understanding of SOQL and SOSL for data querying
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase