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Spann Roofing and Sheet Metal, Inc · 1 day ago

Receptionist/Clerk

United States

Part-time

Remote

Entry Level

$29/hr - $35/hr

1+ years exp

Spann Roofing and Sheet Metal, Inc is a fast-moving business in the commercial and residential roofing and sheet-metal fabrication sector. They are seeking a remote administrative professional to serve as the primary receptionist, manage scheduling and dispatch, maintain CRM records, and support billing tasks.

CommercialConstructionHome ImprovementResidential

Responsibilities

Serve as the primary remote receptionist: answer and triage inbound customer calls, voicemail, and email inquiries with timely, courteous responses

Manage scheduling and dispatch: create and update service appointments, coordinate crew dispatch, and confirm jobs using company scheduling tools

Maintain CRM and job records: perform accurate data entry and updates in the field management system to keep estimates, customer contacts, and job statuses current

Support billing and admin tasks: prepare and route invoices, log payments, and coordinate with accounting using QuickBooks and invoicing workflows

Route leads and escalate issues: qualify incoming leads, assign to sales/estimators, and escalate urgent client or field issues to supervisors

Generate routine reports and documentation: produce daily appointment summaries, follow-up lists, and maintain digital filing for permits and client documents