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USAJOBS · 1 day ago

Case Administrator / ECRO

New Orleans, Louisiana, USA

Full-time

Onsite

Entry Level

$45K/yr - $80K/yr

2+ years exp

The United States Bankruptcy Court for the Eastern District of Louisiana is accepting applications for the position of full-time Case Administrator/Electronic Court Recording Operator (ECRO) in New Orleans, Louisiana. The role involves managing the progression of bankruptcy cases and performing quality control and docketing, along with responsibilities related to electronic court recording.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Provide information, forms, and electronic case filing (ECF) instruction to external customers. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Balance cash drawer at the end of the day

Process new case files. Verify the statistical opening information in the court's automated system for accurately reporting cases to the Administrative Office. Ensure event codes are entered accurately

Manage bankruptcy cases to ensure timely progression from case opening to final disposition

Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record

Prepare and analyze required reports to ensure that all case files and related information are accessible and adhere to quality assurance standards

Make corrections to the case record to comply with local and national procedures

Process notices of appeal and appeal-related documents

Run miscellaneous daily reports and examine cases on a regular basis for discharge and closing, ensuring that required documents are filed and all procedures completed (check for pending motions, fees due, pending deadlines, and hearings). Ensure compliance with local rules and procedures

Perform Electronic Court Recording (ECRO) duties for court proceedings, including setting up and trouble-shooting courtroom technology equipment and software. Attend court sessions and conferences. Annotate accurate log notes during proceedings and monitor courtroom technology to ensure proper recording

Communicate effectively with customers and external filers and assist attorneys and the public with questions regarding bankruptcy procedures, status of cases and dates and locations of hearings

Prepare and ship records to or retrieves records from the appropriate Federal Records Center

Scan, copy, files, pick-up, sort, and process incoming mail. Receive and stamp incoming documents

Create copies of documents or other court forms for court personnel, attorneys, and other requesters. Certify court documents

Provide backup coverage for team members and other departments as required

Perform all other duties as assigned

Qualification

Data entry skillsElectronic case filingQuality assuranceVerbal communicationWritten communicationOrganizational skillsTeam buildingAnalytical skillsTactJudgmentDependableAttention to detailSelf-motivated

Required

Applicants must possess a high school diploma or equivalent

The successful applicant must have two years of general experience, defined as: progressively responsible clerical or administrative experience, such as that obtained in law firms, legal offices, financial institutions, educational facilities, social service organizations, insurance companies, real estate and title offices, corporate headquarters or human resources/payroll operations

Experience working in web-based environments; and data entry skills involving the use of automation and specialized terminology

The successful applicant must be able to demonstrate that he or she can apply a body of rules, regulations, directives, or laws to a given scenario, and he or she must have the ability to apply concepts to determine the appropriate action to be taken

The successful applicant must have excellent computer skills with a demonstrated history of accuracy and quality assurance, and he or she must possess excellent proofreading skills and attention to detail

Because this position involves communication by phone, by email, and in person with the public, chambers staff, and other court users, the successful applicant must possess exceptional verbal and written communication skills

The successful applicant must be self-motivated and dependable; possess excellent organizational, interpersonal, team building, and analytical skills; possess tact, good judgment, and initiative; be able to process a high volume of documents and prioritize and complete multiple tasks on a daily basis; work harmoniously in a team environment to meet the court's needs; and maintain a professional appearance and demeanor

Preferred

A bachelor's degree from an accredited college or university and/or completion of a paralegal certificate is highly preferred; prior experience with a federal or state court and/or familiarity with electronic case filing, especially the court's automated system, is highly desirable