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CTG · 12 hours ago

PACS Analyst (Merative Merge)

SD Metro Area

Contract

Onsite

Entry, Mid Level

$90K/yr - $120K/yr

CTG is seeking a PACS Analyst to support the Radiology department’s imaging systems and workflows. The role involves providing primary support for clinical applications, ensuring workstation readiness for Radiologists, and acting as the first line of IT support within the department.

ConsultingInformation TechnologySoftware

Responsibilities

Serve as the primary support resource for Merative Merge PACS , Merge VNA , PowerScribe 360 , SyngoVia , and other third‑party Radiology applications

Troubleshoot and resolve issues related to imaging workflows, system performance, integrations, and user access

Act as the first line of support for all Radiology IT‑related issues, including:

Hardware such as diagnostic monitors, peripherals, and specialty devices

Business applications including the Microsoft Office suite and other department‑approved software

Collaborate with enterprise IT teams to escalate and resolve complex issues

Provision and configure new Radiologist workstations, ensuring:

Correct installation of required applications

Proper configuration of imaging links, shortcuts, and integrations

Successful testing and validation of system functionality prior to go‑live

Participate in the Imaging Team’s on‑call rotation , providing after‑hours support for urgent issues

Maintain documentation, workflows, and knowledge articles to support consistent operations

Qualification

PACSVNARadiology imaging systemsTroubleshootingEpic Radiant certificationDICOMHL7Clinical IT environmentsCommunication skillsIndependent work

Required

Experience supporting PACS, VNA, or Radiology imaging systems

Strong troubleshooting skills across hardware, software, and clinical workflows

Ability to work independently in a clinical environment and communicate effectively with Radiologists and clinical staff

Preferred

Epic Radiant certification or experience supporting Radiant workflows is a plus

Familiarity with diagnostic imaging standards (DICOM, HL7) and clinical IT environments

Company

CTG

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CTG, a Cegeka company, is at the forefront of digital transformation, offering innovative IT solutions and services that accelerate your strategy and project momentum.

Founded in 1966