State of Washington · 6 days ago
DSHS ESA South Sound CSCC Administrator
Walla Walla, WA
Full-time
Hybrid
Senior Level
5+ years expThe State of Washington is seeking a confident and collaborative leader to support the Community Services Division within the Economic Services Administration. The CSCC Administrator will oversee the delivery of critical public assistance programs, ensuring compliance with policies and regulations while enhancing service delivery methods.
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Responsibilities
Plan, lead, prioritize, organize and direct the activities and performance of the CSCC South Sound Phone Team staff
Manages delivery of public assistance programs and is accountable for program results
Provides leadership and oversight for new initiatives and creates major changes in operations and service delivery methods that enhance CSD’s ability to serve the public while ensuring the fiscal integrity of programs administered
Effectively communicate with the public, staff, agency hierarchy, legislature, the media, and throughout the organization to assure effective program delivery
Exercises fiscal management authority for budget development and expenditures including staffing or FTE’s and direct client benefit expenditures
Qualification
Required
Bachelor's degree from an accredited university in social work, health or social science, public administration, or a related field AND at least 5 years of managerial experience in the service delivery field, either in program or line management
Equivalent experience may substitute year-for-year for the required education
Experience working within a political environment and a history of working collaboratively with a broad spectrum of stakeholders, including state and local elected officials, other state agencies, local governments, tribal leaders, community-based organizations, and advocacy groups
Working knowledge of union-management basic agreements, laws, rules, and regulations governing public welfare, affirmative action, and equal opportunity
Preferred
Understanding of the DSHS Mission, Values, and Strategic plan
Knowledge of the legislative and rule-making process. Interpret statutes, rules, regulations, and statewide operational policies
Knowledge of project management principles and practices, including experience developing and managing a project plan
Knowledge of federal, state, and department regulations governing statewide public assistance services and operations
Knowledge of management principles, strategic planning, budget development, and fiscal accountability
Knowledge of collective bargaining principles and contracts for represented staff and teammates
Knowledge of call center technology and phone management, as well as virtual supervision of staff and managers
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA).
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
State of Washington
Washington state public employees help to create a working Washington built on education and innovation, where all Washingtonians thrive.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Matt Manweller
State Representative
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