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Liberate · 8 hours ago

Senior Solutions Engineer - AI

San Francisco, CA

Full-time

Hybrid

Senior Level

$140K/yr - $175K/yr

7+ years exp

Liberate Innovations Inc. is a Series-B funded AI company revolutionizing the insurance industry through advanced generative AI and automation. The Senior Solutions Engineer will bridge the gap between the product team and client-facing teams, ensuring seamless integration of AI solutions into insurer environments and partnering with sales, customer success, and engineering to deliver measurable outcomes.

Information TechnologyInsurTechSaaSSoftware

Hiring Manager

Glenn Lindley

Responsibilities

Pre-Sales Partnering

Collaborate with sales and AI deployment to scope insurer requirements and design AI-driven solutions

Present Liberate’s technical architecture, security standards, and integration pathways to CIO/CTO/IT stakeholders

Build tailored demos and prototypes to illustrate product fit and value

Solution Design & Implementation

Assess insurer core systems (policy admin, claims, billing) and design integration paths

Lead technical onboarding, including SSO, APIs, and workflow configuration

Provide hands-on guidance during deployments to ensure seamless implementation

Customer Advocacy & Expansion

Serve as trusted technical advisor, guiding insurers on best practices for AI adoption

Identify upsell/cross-sell opportunities for advanced AI agents and APIs

Gather customer feedback and relay it to Product for roadmap prioritization

Thought Leadership

Represent Liberate at industry events and client workshops

Create technical documentation, playbooks, and integration guides for insurers

Qualification

Solutions architectureInsurance technology ecosystemsAPIsCloud platformsData integrationEnterprise implementationsStartup-readyAI/ML exposureInsurance complianceCommunication

Required

7–10+ years in solutions architecture, pre-sales engineering, or enterprise technical consulting

Strong experience with insurance technology ecosystems (Guidewire, Duck Creek, Majesco, One Inc., Insuresoft, Sapiens, etc.)

Technical proficiency with APIs, cloud platforms (AWS, Azure, GCP), and data integration

Experience leading enterprise implementations with multiple stakeholders across business and IT

Strong communication skills—able to translate complex AI/technical concepts to non-technical insurance executives

Startup-ready: high ownership, urgency, and adaptability

Preferred

Exposure to AI/ML platforms, automation, or NLP technologies

Background in high-growth startups or insurtech vendors

Familiarity with insurance compliance, data security, and regulatory frameworks

Company

Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.

Founded in 2022

Palo Alto, California, USA

51-200 employees