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NFP, an Aon company · 3 days ago

Associate Broker, Property & Casualty

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

$53K/yr - $75K/yr

NFP, an Aon company, is a recognized leader in Business Insurance, providing consultative solutions to address significant risks. They are seeking an Associate Broker for their Property & Casualty group to assist brokers and account managers with customer service needs and insurance account management.

ConsultingFinancial ServicesInsuranceInsurTechWealth Management

Responsibilities

Assist insurance brokers with insurance account management and customer service needs

Maintain open and clear communication channels with carriers, clients, and internal staff

Use of our Agency Management System – Training Provided

Use of Salesforce – Training Provided

Processing of Certificates of Insurance, Evidences of Property Insurance, Auto ID Cards, and Policy Endorsements

Other miscellaneous duties as assigned

Establish effective working relationships with carriers, clients, and internal staff

Demonstrate a 'good is never good enough' attitude to ensure client satisfaction and to support key Thompson Flanagan initiatives

Work with carriers, clients, and internal staff to ensure accurate and timely response to all outstanding issues

Work with all carriers, clients, and internal staff in a manner that fosters mutual respect and teamwork

Respond to requests from clients, and internal staff by stated timeframes

Project a professional image in action and appearance

Consistently be on time for work and all scheduled meetings and training classes

Maintain exceptional responsiveness (e.g., review/respond to emails within 24 hours; client voicemails within 2-4 hours)

Qualification

Insurance licenseCustomer service experienceMicrosoft Office proficiencyCommunicationAttention to detailOrganizational skillsProblem-solving skillsTime management skillsTeam playerAdaptability

Required

4-year college degree or industry experience (not required)

Ability to obtain an insurance license (within 3 months of employment) and retain license by meeting the continuing education requirements

Excellent communication skills, both oral and written

Strong attention to detail and ability to self-check work

Task oriented, excellent organizational skills, ability to prioritize workload

Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to client needs, self-motivated, creative and innovative

Excellent problem-solving and time management skills

High level of computer literacy including working knowledge of Microsoft Office Products (Outlook, Excel, Word, and PowerPoint)