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RTX · 8 hours ago

Software Production Support Engineer (Onsite)

TX234: Richardson 1717 CityLine 1717 East CityLine Drive Building C17, Richardson, TX, 75082 USA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Collins Aerospace, a Raytheon Technologies company, is seeking a highly skilled and motivated Software Production Support Engineer to perform production, assembly, and checkout of hardware and software network communications equipment. The role involves supporting and troubleshooting IT hardware, software, and network systems, ensuring reliable access for teams and documenting changes within configurations.

AerospaceManufacturingSecuritySensorTelecommunications

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Test hardware and software for connectivity and usability, as required

Install and configure hardware in the Systems Integration Environment (lab environment)

Support development and test teams utilizing equipment within the Systems Integration lab

Create, maintain, and improve Systems Integration Environment processes

Establish customer requirements for the Systems Integration Environment lab to support program product line features

Perform tasking and planning for program efforts

Design support systems, machines, and network devices

Establish and maintain connectivity between RTX systems and associated systems, configuring all necessary network access

Ensure RTX and business partners have reliable access to associated systems

Provide support to all teams for tasks involving all aspects of the systems

Document changes within the configuration of hardware for associated systems

Qualification

Advanced troubleshootingSecure networking practicesLinux systemsNetworking conceptsDevOps environmentsConfiguration managementVirtualization technologiesSoftware toolsWindows operating systemsJiraConfluence

Required

Requires a Bachelor's degree and 12 months or less of relevant professional work experience (excluding internships)

The ability to obtain and maintain a U.S. government issued security clearance is required

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Preferred

Advanced troubleshooting skills for hardware and software connectivity issues

Experience with secure networking practices and system hardening

Familiarity with modern DevOps environments and tools

Familiarity with Linux systems and Windows operating systems

Hands-on experience with networking concepts, including WAN, LAN, and VPNs

Basic knowledge of configuration management processes

Proficiency with virtualization technologies such as Harvester, Rancher, Longhorn, or Kubernetes

Experience with software tools such as Git, Gitea, and Artifactory

Basic understanding of using Jira and Confluence for task tracking and documentation

Benefits

Medical, dental, and vision insurance.

Three weeks of vacation for newly hired employees.

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.

Tuition reimbursement program.

Student Loan Repayment Program.

Life insurance and disability coverage.

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.

Birth, adoption, parental leave benefits.

Ovia Health, fertility, and family planning.

Adoption Assistance.

Autism Benefit.

Employee Assistance Plan, including up to 10 free counseling sessions.

Healthy You Incentives, wellness rewards program.

Doctor on Demand, virtual doctor visits.

Bright Horizons, child and elder care services.

Teladoc Medical Experts, second opinion program.

Company

RTX

Glassdoor3.8

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Founded in 1922

Arlington, Virginia, USA

10001+ employees