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WGL Energy · 1 day ago

WGL Energy - Business Development Sales Specialist

Vienna, VA

Full-time

Onsite

Mid Level

$69K/yr - $100K/yr

3+ years exp

WGL Energy is a North American energy infrastructure company focused on providing affordable energy solutions. The Business Development Sales Specialist serves as a point of contact for customers and channel partners, supporting Business Development Managers and handling various operational tasks to enhance the sales process.

EnergyRenewable EnergySolar

Responsibilities

Serves as point of contact for assigned customers and channel partners in support of assigned Business Development Managers (BDMs) and back-up to other members of the team

Handles customer set-ups: Uploads LOA/E, usage [manually pull BGE/EBG usage from portals], credit, upload bill copies/tax certifications in ECHO

Sets-up and generates pricing quotes and provides pricing refreshes in response to market changes. Initiates contract proposal generation on behalf of assigned BDMs

Creates all generic and matrix entries

Builds gas usage profiles for all non-EDI gas requests and run DCQs [manual process], adds new gas account numbers for change amendments

Steps in for assigned BDM to price, execute and implement contracts, responding to customers and/or channel partners, as required

Uses autonomous decision-making skills to address pre- and post-sale issues

Participates in WGL Energy customer/channel partner events

Attends industry conferences, trade shows, and events

Works with assigned BDMs to maintain accurate pipeline reporting, negotiate pricing and contract terms and conditions with external counterparties; obtain internal approvals when non-standard terms and conditions are needed, prepare proposal, pricing, and contract documents as needed

Obtain and verify customer usage data from utility internal operations to create contract opportunities and cost savings analyses, to make recommendations around price, term and product construct

Sets-up and maintains contact records for assigned WGL Energy customers and supports the timely delivery of messages to these customers, including memos, newsletters, marketing information, interruption notices, etc. utilizing email, Salesforce, phone and mailings

Serves as a key participant in the assessment and development of any and all B2B business intelligence systems, including but not limited to the Salesforce, ECHO (contract management system), and DocuSign. Individually or as part of a team, tests new IT systems and/or enhancements and provides feedback

Coordinates responses to RFPs, working with assigned BDM, representatives from various functional teams, and third-party partners, ensuring that response packages are complete, accurate and submitted on time

Regularly interfaces with other functional teams to develop new programs and/or procedures to enhance the sales process and/or business relationship with large commercial customers and/or channel partners

Creates and maintains a personal Career Development Plan and participates in training and development activities, as appropriate

Ensures all sales comply with WGL Energy policies and procedures

Is a steward of WGL Energy in the field, representing the company’s Core Values

All other related duties as assigned

Qualification

SalesforceExcelCustomer serviceDocuSignOracleAnalytical skillsProblem-solvingOrganizational skillsCommunication skillsTime management

Required

3+ Years of experience in sales support, customer service, or administrative work, preferably in the energy industry required

Proven ability to use computer software and applications, including Microsoft Office suite, to share, retrieve, research, analyze and present business information

Demonstrated ability to work independently, with little supervision and still meet all deadlines

Demonstrated ability to perform with a high degree of flexibility and resourcefulness

Demonstrated strong organizational, analytical, and problem-solving skills

Demonstrated ability to present ideas logically and concisely to diverse internal and external audiences at all organizational levels, both verbally and in writing

Customer service and problem resolution experience/skills

Demonstrated track record of achieving desired results

Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors, and peers

Proven proficiency in Excel, particularly, with macros, pivot tables, and v-lookups

Experience and proficiency using DocuSign, PowerPoint, Adobe, Web-based applications, Oracle, Salesforce and/or JIRA required

Outstanding organizational skills with the utmost attention to detail and time management

Demonstrated strong experience with follow-through and sense of ownership, along with an aptitude for building successful relationships with employees and customers of all levels

Demonstrated self-motivation and the ability to maintain a positive attitude while successfully performing in a fast-paced, deadline-oriented environment

Demonstrated excellent interpersonal, oral and written communication skills

Preferred

Bachelor's degree plus at least one-year work experience preferred or three years' experience in sales support, customer service, and/or administrative work

Proficiency in web-based applications, e.g., Oracle, Salesforce, DocuCollab, VertexOne and DocuSign preferred

Bachelor's Degree in Business, Marketing, Technology, or related discipline in business, marketing or related discipline preferred