Liberty · 8 hours ago
Representative, Billing 1
Londonderry, NH
Full-time
Onsite
Entry Level
2+ years expAlgonquin Power & Utilities Corp. (AQN) is a diversified international utility provider committed to delivering safe and reliable energy and water solutions. The Representative, Billing 1 role involves managing daily customer billing processes, ensuring accuracy and efficiency in billing activities, and troubleshooting issues as they arise.
EnergyRecyclingRenewable EnergySustainabilityWaste ManagementWater
Responsibilities
Performs all aspects of Billing, including Exceptions, Adjustments and Complaints efficiently and timely
Monitors bill production activities conducted by Liberty Utilities or any contracted billing vendor
Become competent in SAP in identifying issues, taking actions towards resolution; ensuring all exceptions are resolved accurately and timely
Ensures timely, accurate and quality billing processes and performs troubleshooting when necessary
Assists with meter reading exceptions
Completes service orders entered from customer service
Receives and processes billing transactions and requests. Further escalates items of a complex nature to the designated level of responsibility
Other duties as assigned
Qualification
Required
High School diploma or a General Equivalency Diploma (GED) and two years of progressively responsible related experience
Requires the ability to communicate with internal and/or external customers
Requires the ability to perform advanced mathematical operations and /or moderately complex statistical and/or accounting methods
Requires advance knowledge of various software applications to create documents, reports and/or graphics
Valid Operator's Driver's License and proof of current insurance
The employee must have the availability to travel if needed by the company and, accordingly, must possess or be eligible to obtain a US Passport
Preferred
Utility industry experience preferred
Benefits
401k Plan with matching
Company funded Pension program
Share purchase/match plan
Leadership Development Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Free parking
Variety of Health & Wellness programs
Discount and Perks program
Company
Liberty
The services we provide directly affect and are essential to our customers’ quality of life and wellbeing.
1001-5000 employees
H1B Sponsorship
Liberty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Wendy Deckard
Human Resources Business Partner
Recent News
Missouri Business Alert
2025-07-24
San Francisco Chronicle
2025-05-17
Company data provided by crunchbase