Ozinga ยท 12 hours ago
Dispatch & Customer Service Representative
Chicago, IL
Full-time
Onsite
Mid Level
$51K/yr - $64K/yr
3+ years expOzinga is a company focused on delivering concrete solutions, and they are seeking a Dispatch & Customer Service Representative. This role is primarily responsible for coordinating the timely delivery of concrete while ensuring customer satisfaction and compliance with regulations.
LogisticsReal Estate
Responsibilities
Coordinate the timely and cost-effective dispatch of concrete deliveries by scheduling company trucks and communicating with outside carriers as needed
Provide excellent customer service by receiving and entering orders, confirming delivery details, and offering product suggestions to enhance performance
Monitor and adjust delivery schedules in real time to ensure maximum efficiency and customer satisfaction while minimizing delays and downtime
Communicate regularly with drivers, plant managers, and operations teams to resolve issues and maintain smooth delivery operations
Ensure compliance with DOT regulations and company policies related to driver hours, vehicle usage, and safety standards
Qualification
Required
Minimum 3 years of work experience required, preferably in the concrete or construction industry
Strong multitasking skills
Strong math skills
Strong communication skills
Must be comfortable working independently in a fast-paced environment
Coordinate the timely and cost-effective dispatch of concrete deliveries by scheduling company trucks and communicating with outside carriers as needed
Provide excellent customer service by receiving and entering orders, confirming delivery details, and offering product suggestions to enhance performance
Monitor and adjust delivery schedules in real time to ensure maximum efficiency and customer satisfaction while minimizing delays and downtime
Communicate regularly with drivers, plant managers, and operations teams to resolve issues and maintain smooth delivery operations
Ensure compliance with DOT regulations and company policies related to driver hours, vehicle usage, and safety standards
Preferred
Familiarity with dispatch systems is a plus
Benefits
Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind.
Retirement Plan Options - Helping you build a secure future.
Voluntary Benefits - Helping you to cover unexpected expenses.
Work-Life Balance - Supporting flexibility so you can thrive in every area of your life.
Employee Assistance Program - Offering confidential support for personal and professional challenges.
Wellness Program - Promoting a healthy lifestyle through resources and incentives.
Company
Ozinga
Ozinga provides an assortment of ready mix, sustainable and specialty concrete products, as well as various concrete add-ons and supplies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marty Ozinga
CEO
Recent News
2025-10-02
Inside INdiana Business
2025-06-12
2025-06-11
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