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North Carolina State University · 4 days ago

Market Supervisor

Raleigh, NC

Full-time

Onsite

Mid Level

$17/hr - $17/hr

North Carolina State University is seeking a Temporary Market Supervisor for NC State Dining. The role involves providing excellent customer service, managing transactions, and training staff while ensuring compliance with health and safety standards.

EducationNon ProfitUniversities

Responsibilities

Provide exemplary customer service to all guests

Operate micros system (touch screen cash register) and accurately process transactions through the POS by following NC State Dining revenue handling procedures

Must perform the following tasks daily: make coffee and frozen drinks, dip ice cream, make milkshakes and waffle cones, bake cookies, and prepare other drinks and food products consistently by adhering to all recipe and presentation standards while following all health, safety, and sanitation guidelines

Perform necessary cleaning tasks in accordance with maintaining a Grade “A” Sanitation rating

Maintain financial paperwork, inventory, point of sale processes and procedures

Train staff on store operations and supervise employees

Manage the transactions of purchasing, selling products

Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary

Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success

Work as a cohesive team member and play an integral part in creating a positive work environment

Qualification

Customer servicePOS system operationSanitation standardsTeam supervisionComputer skillsFollow instructionsPhysical staminaLift 30 lbsExperience in food serviceServSafe certificationEffective communicationAdaptability

Required

High School Diploma or equivalency

Ability to work in a fast-paced environment

Provide exemplary customer service to every guest, including the ability to remain professional and respectful under pressure when dealing with difficult situations

Contribute to maintaining a Grade A sanitation rating of 95% or better

Communicate effectively with customers, supervisors, and peers

Follow written and/or verbal instructions, and excellence in completing all tasks

Accurately process credit card and One Card transactions

Adapt to the changing customer volume level with a sense of urgency

Ability to work well as part of a team

Intermediate computer skills including the ability to learn new department specific software

This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions

Must be able to lift up to 30 lb with or without reasonable accommodation

ServSafe certificate a plus