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Calvert County Government · 5 days ago

(HRY) Customer Service Attendant III

SOUTHERN COMMUNITY CENTER

Full-time

Onsite

Entry Level

$19.83/hr - $19.83/hr

2+ years exp

Calvert County Government is seeking a friendly and high-energy Customer Service Attendant to provide exceptional service at the Southern Community Center. The role involves being the first point of contact for visitors, multitasking by answering phone calls, responding to inquiries, and supervising the front desk area.

CommunitiesGovernmentNon Profit

Responsibilities

Supervises the front desk area

Processes class registration

Processes membership cards and fees

Operates cash register, opening, close-out, etc

Assists with the preparation of financial and attendance reports

Answers telephone

Responds to inquiries for information or assistance

Interprets and explains rules and regulations; reports violations

Staffs special events as required

Performs related work as required

Qualification

Customer serviceBasic computer operationRegistration softwareFirst Aid certificationCPR certification

Required

High school diploma or GED equivalent

Two years experience working in a customer service-oriented position

First Aid and CPR certificates preferred

Subject to background investigation if employed in the Department of Parks and Recreation

Requires long periods of sitting, standing, frequent walking indoors, repeated bending, crouching, stooping, stretching or reaching; recurring lifting of objects up to 49 pounds; operation of keyboard devices

Required to work evenings, weekends and holidays