IT Technician jobs in United States
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PTSD Foundation Of America ยท 1 day ago

IT Technician

positionCorporate, Houston, TX, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

PTSD Foundation of America is seeking an enthusiastic and detail-oriented IT Technician to join our team. This position is primarily based at Camp Hope, where the technician will provide front-line technical support for desktops, laptops, networks, printers, and other peripheral devices.

Non-profit Organization Management

Responsibilities

Diagnose and resolve desktop/laptop hardware and software issues
Install, configure, and maintain PCs and associated peripherals
Troubleshoot network connectivity problems (wired/wireless)
Provide single and multi-function printer support, including setup and connectivity
Perform hardware repairs and upgrades on workstations
Respond to and maintain accurate records of issues and solutions through the helpdesk system
Escalate complex technical issues to senior IT staff or vendors
Support IT asset management and inventory tracking
Other technical and/or administrative tasks as directed by senior IT staff

Qualification

Windows operating systemsPC hardwareNetworking fundamentalsCompTIA A+CompTIA Network+Microsoft Certified FundamentalsTroubleshooting skillsCustomer service abilitiesCommunication skillsTeamworkTime management

Required

High school diploma or equivalent (Associate degree or technical certification preferred)
Basic knowledge of Windows operating systems, MS Office, and PC hardware
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to prioritize and manage multiple priorities simultaneously
Ability to work independently and as part of a team
Willing to assist other departments with non-IT related priorities as needs and available time allow

Preferred

CompTIA A+
CompTIA Network+
Microsoft Certified Fundamentals

Benefits

Medical, Dental, and Vision benefits
Life Insurance
Other benefits

Company

PTSD Foundation Of America

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PTSD Foundation Of America Provides Hope And Healing For The Unseen Wounds Of War.
dateFounded in 2007
location
Houston, Texas, USA
people-size51-200 employees
web-link
http://www.ptsdusa.org/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
KBR Charity Golf TournamentBlue Cross and Blue Shield of Texas
2024-10-28Grant
2024-07-25Grant

Leadership Team

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Michael Jones
Chief Financial Officer
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Company data provided by crunchbase