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DTN · 1 day ago

Senior Manager - Accounts Receivable

Bloomington, MN

Full-time

Hybrid

Mid, Senior Level

$94K/yr - $125K/yr

DTN is a global data and technology company that helps operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. They are seeking a proactive and experienced Accounts Receivable Senior Manager to lead and oversee all aspects of the accounts receivable function globally, ensuring timely billing, managing collections, and resolving customer disputes.

AgricultureInformation Technology

Work & Life Balance

Responsibilities

Oversee the Global AR billing process to ensure timely and accurate invoicing in compliance with contracts, agreements, and company policies

Collaborate with cross-functional teams (e.g., sales, CX, contract management, and legal) to resolve any discrepancies in billing terms or client agreements

Monitor and optimize billing system tools for improved efficiency and accuracy

Develop and implement a strategic collections process to achieve cash flow and DSO (Days Sales Outstanding) targets

Monitor aging reports and proactively address overdue accounts to minimize bad debt

Work closely with the collections team to handle escalated accounts and ensure prompt payments from customers

Investigate and resolve customer disputes related to billing or payments, ensuring a resolution in a timely and customer-centric manner

Partner with customer success, sales, and legal teams to address recurring issues and implement process improvements

Oversee customer billing communications, ensuring professional, clear, and consistent messaging to maintain strong customer relationships

Lead and support the team in handling complex customer billing inquiries, providing timely responses and resolutions

Manage and mentor the AR team, fostering a culture of accountability, collaboration, and continuous improvement

Set clear goals, measure performance, and provide feedback to team members to ensure high levels of productivity and morale

Identify training needs and provide development opportunities to build team expertise

Provide regular AR performance reports, including metrics such as collections, DSO, aging, and dispute resolution rates

Collaborate with FP&A to forecast collections and assess the financial impact of receivables on cash flow

Drive data-driven decision-making through insightful analysis of AR trends and key issues

Ensure compliance with all relevant accounting standards, regulations, and company policies

Continuously review and enhance AR processes, systems, and workflows to improve efficiency and reduce errors

Lead or contribute to automation projects to optimize AR operations

Qualification

Accounts Receivable experienceBilling systems proficiencyERP systems NetSuiteERP systems SAPERP systems OracleDispute resolutionAnalytical skillsCommunication skillsNegotiation skillsConflict resolution skillsTeam leadershipProblem-solving skillsAttention to detailInterpersonal skills

Required

Experience in accounts receivable or finance roles

Strong knowledge of AR processes, billing systems, and collections best practices

Experience in dispute resolution and customer communication

Proficiency in ERP systems (e.g., NetSuite, SAP, Oracle) and reporting tools (e.g., Power BI, Tableau)

Strong analytical skills with the ability to interpret financial data and identify actionable insights

Excellent communication, negotiation, and conflict resolution skills

Proven track record of leading, mentoring, and developing high-performing teams

Results-driven, with a focus on achieving AR targets such as collections, DSO, and cash flow

Exceptional problem-solving and decision-making skills

High attention to detail and commitment to accuracy

Ability to manage multiple priorities in a fast-paced environment

Strong interpersonal skills and the ability to build relationships across departments and with customers

Benefits

Unlimited PTO

Flexible working hours

Remote work model (position dependent)

Competitive Medical, Dental and Vision Insurance Plans

6% 401K matching

Unlimited access to 13k+ courses via learning platform to support employee career advancement

Employee Assistance Program (EAP)

Company

DTN

DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions.

Founded in 1999