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UAMS - University of Arkansas for Medical Sciences · 3 weeks ago

Clinical Services Manager - 12th Street Internal Medicine Clinic - Maumelle

MAUMELLE

Full-time

Onsite

Senior Level

5+ years exp

The University of Arkansas for Medical Sciences (UAMS) is a collaborative health care organization focused on improving patient care. The Clinical Services Manager (CSM) will oversee the daily operations of the nursing department, ensuring quality patient care and compliance with regulations while fostering staff development and patient satisfaction.

EducationHealth CareNon Profit

No H1B

Responsibilities

Responsible for recruiting, hiring, and onboarding qualified nursing staff for the department. This includes conducting interviews, evaluating candidates, and ensuring proper training and orientation are provided to new hires

Coordinate and monitor the workload of nursing staff to ensure adequate coverage and efficient operations

Contributes to the development of the nursing department by staying updated on industry trends, best practices, and advancements in healthcare

Identify opportunities for improvement and implement strategies to enhance the quality of care provided. This may include conducting training seminars or workshops, implementing new protocols or technologies, and collaborating with other departments for interdisciplinary collaboration

Responsible for developing and managing the nursing department's budget

Collaborate with leadership to identify cost-saving opportunities while maintaining adequate staffing levels and ensuring the highest quality patient care

Continuously monitors patient satisfaction levels and works to address any concerns or issues promptly

Actively engage with patients, their families, and healthcare providers to gather feedback, identify areas of improvement, and implement strategies to enhance the overall patient experience

Fosters a culture of continuous learning and professional development within the nursing department

Mentor and guide individual staff members, conduct performance evaluations, and assist with career advancement opportunities

Promote a culture of teamwork, collaboration, and open communication among nursing staff

Responsible for monitoring and maintaining the highest level of quality in the nursing department. Collaborate with the Medical Director, Residency Director, and other leadership to establish quality metrics, measure performance, and identify areas for improvement

Ensure that nursing practices adhere to UAMS, regulatory, and internal standards, and that patient outcomes are consistently exceptional

Serves as a liaison between the nursing department and other departments within the organization, including the Medical Director, Residency Director, physicians, and leadership

Facilitate effective communication, coordinate efforts, and ensure that nursing department activities are aligned with the overall goals and objectives of the organization

Ensures that all regulations and requirements set by UAMS, insurance companies, government agencies, and internal goals/strategies are adhered to

May perform other duties as assigned

Qualification

Bachelor of Science in NursingRegistered Nurse LicenseLeadership experienceBLS certificationHealthcare software proficiencyEmpathyCompassionOrganizational skillsCommunication skillsInterpersonal skillsAdapt

Required

Bachelor of Science in Nursing (BSN) degree

Five (5) or more years of clinical experience in the field of Nursing

At least three (3) years of experience in a leadership capacity

Current Registered Nurse License in the State of Arkansas

Current BLS certification or must successfully obtain certification within the first 30 days of employment

Preferred

Master of Science in Nursing (MSN) degree

Ambulatory clinic experience

National Nursing Certification

Letters of Recommendation

Proof of Veteran Status

Benefits

Health: Medical, Dental and Vision plans available for qualifying staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on the main campus when using UAMS pharmacy

Company

UAMS - University of Arkansas for Medical Sciences

Glassdoor3.6

UAMS is the state’s only comprehensive academic health center, with colleges of Medicine, Nursing, Pharmacy, Health Professions and Public Health; a graduate school; a hospital; a northwest Arkansas regional campus; a statewide network of regional centers; and seven institutes: the Winthrop P.

Founded in 1879

Little Rock, Arkansas, USA

10001+ employees