A-Line Staffing Solutions ยท 18 hours ago
Systems Support Analyst
United States
Contract
Remote
Entry, Mid Level
$33/hr - $33/hr
2+ years expA-Line Staffing Solutions is seeking a Systems Support Analyst to execute field action remediation, including deploying software and firmware remotely. The role involves maintaining accurate records, interfacing with advanced support specialists, and requires experience in troubleshooting electronic systems.
Human ResourcesInformation Technology
Hiring Manager
Andrew Torchine
Responsibilities
Builds effective working relationships across functions and locations
Maintains a strong focus on delivering high quality work; holds self to high quality standards
Demonstrates adaptability for working in diverse environments; manage multiple tasks at a time and able to prioritize; work independently
Demonstrates awareness of one's own emotions and impact on others and works to adjust accordingly and maintain composure; self-awareness
Follows procedures and processes in an FDA regulated environment
May assist in developing processes and procedures to support functional department strategies; May help draft knowledge articles and job aids
Recognizes unnecessary workflow steps and identifies synergies among processes to improve productivity; eliminates non-value-added tasks; self-starter who is curious
Communicates effectively with customers; builds rapport and listens to needs and takes action to meet customer needs
Maintains reporting tools and metric tracking systems by continually updating data; detail and thorough follow-up
Seeks out initiatives and projects that will broaden experiences / skill set and support critical organization capabilities
Develops and updates process documentation
May assist to train peers
Qualification
Required
Computer Science, Technology or Healthcare related or equivalent work experience
2-3 years proven applied experience
Goal and action oriented
Read, write, speak English language; English proficient
Strong analytical skills to troubleshoot problems using logical/analytical methods
Application/software packaging and deployment; desktop and system support services
Understanding and experience of various Windows operating systems and versions, Active Directory, domain security, 3/4/5), and Bomgar
Knowledge of cloud computing, SQL, AD, Windows-Unix/Linux, Remote access and SQL scripting
Minimum Education: HS Diploma
Preferred
Three to five years of service experience in the troubleshooting and repair of electronic systems
Company
A-Line Staffing Solutions
A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.
501-1000 employees
H1B Sponsorship
A-Line Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageCompany data provided by crunchbase