The Depository Trust & Clearing Corporation (DTCC) · 9 hours ago
Lead Application Support Engineer
570 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $150K/yr
6+ years expThe Depository Trust & Clearing Corporation (DTCC) is at the forefront of innovation in the financial markets, committed to helping employees grow and succeed. The Lead Application Support Engineer will specialize in maintaining and providing technical support for applications in daily operations, collaborating with development teams and clients to resolve incidents and enhance application performance.
FinanceFinancial ExchangesFinancial ServicesInformation Technology
Responsibilities
Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed
Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
Collaborate with internal teams to provide answers to application issues and advance to as needed
Validate and submit responses to requests for information from ongoing audits
Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed
Identify and implement automation opportunities to reduce manual effort associated with application monitoring
Partner with development teams to provide feedback into the design and development stages of applications
Complete the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc)
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; advances appropriately
Qualification
Required
Minimum of 6 years of related experience
OS - Mainframe/Linux/Unix/Windows
Database needed- Oracle/DB2/MySQL
Tools - Scheduling (CA/CA7 and Autosys), ITIL/ ServiceNow/Jira/Salesforce/Splunk/Grafana
Languages- Cobol/JCL/Java/C+/Python
Fosters a culture where honesty and transparency are expected
Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date
Invests effort to individually coach others
Builds collaborative teams across the organization
Communicates openly keeping everyone across the organization informed
Preferred
Bachelor's degree preferred or equivalent experience
Benefits
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Company
The Depository Trust & Clearing Corporation (DTCC)
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.
5001-10000 employees
H1B Sponsorship
The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (119)
2024 (59)
2023 (74)
2022 (84)
2021 (36)
2020 (77)
Funding
Current Stage
Late StageLeadership Team
Frank La Salla
President, CEO and Director of DTCC
E
Edward Cortes
Executive Director
Recent News
2026-01-09
Company data provided by crunchbase