Client Associate jobs in United States
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RBC · 4 days ago

Client Associate

RBC is a leading bank committed to delivering exceptional customer service and fostering an inclusive workplace. The Client Associate will be responsible for answering client inquiries, conducting satisfaction surveys, and supporting contract administration while developing new client prospects for RBC's products and services.

BankingFinancial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Answering basic inquiries and resolving routine problems regarding products and services via calls, email or internet chat
Conducting periodic and regular surveys of clients to determine satisfaction and opportunities to advise on other products and services
Performing contract administration support and resolving contract related issues
Developing new prospects, establishing clients, and finding opportunity to introduce RBC's products and services

Qualification

Customer KnowledgeCustomer ServiceIdentifying Sales OpportunitiesInterpersonal Relationship ManagementPerseveranceFollow-ThroughProduct ServicesSales ActivitiesGroup Problem SolvingOral Communications

Required

Answering basic inquiries and resolving routine problems regarding products and services via calls, email or internet chat
Conducting periodic and regular surveys of clients to determine satisfaction and opportunities to advise on other products and services
Performing contract administration support and resolving contract related issues
Developing new prospects, establishing clients, and finding opportunity to introduce RBC's products and services
Customer Knowledge
Customer Service
Customer Service Management
Group Problem Solving
Identifying Sales Opportunities
Interpersonal Relationship Management
Oral Communications
Perseverance and Follow-Through
Product Services
Sales Activities

Company

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

H1B Sponsorship

RBC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$16.3B
2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M

Leadership Team

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Graeme Hepworth
Chief Risk Officer
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Kelly Bradley
Chief Human Resources Officer
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Company data provided by crunchbase