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State of Florida · 1 day ago

HUMAN SERVICES PROGRAM CONSULTANT III - 48007223 (BLIND SERVICES)

Daytona Beach, FL

Part-time

Onsite

Mid Level

$47K/yr - $52K/yr

4+ years exp

The State of Florida is seeking a Human Services Program Consultant III in the Division of Blind Services. This role involves providing specialized services to blind adults and children, facilitating their vision rehabilitation process, and collaborating with local businesses and other agencies to enhance employment opportunities.

Government Administration

Responsibilities

Maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security

Provide unique, specialized services to blind adults and children throughout the vision rehabilitation process including advocacy, referral and resource development, counseling and guidance, and all other aspects of Independent Living, Children’s, and Vocational Rehabilitation services

Conduct outreach activities to increase on-the-job training, apprenticeships, work-based learning, volunteering, and employment opportunities

Participate in job development, placement and follow-up activities of clients and utilize specific assessment tools as directed by policies and procedures

Provide and document required client contacts, initial interview assessments, plan development, closure reports, implement and coordinate services in accordance with timeframes, policies, and procedures specified in the case service manual

Model and demonstrate the principals of flexibility, adaptability, and approachability - while adhering to applicable laws, rules, policies and procedures

Exhibit effective communication, collaboration, and cooperation

Ensure services are expedited to applicants and clients with actual job offers and those who are at risk of losing employment

Utilize understanding of education and training programs for blind and visually impaired clients to increase attainment of recognized post-secondary credentials that align with the skill needs of industries that lead to career pathways

Obtain and interpret eye medical/other information to determine eligibility for services in accordance with program procedures

Develop and amend Individualized Plans of Employment reflecting the required and appropriate services necessary for the client to obtain or maintain competitive integrated employment paying above subminimum wages

Focus on career pathways by coordinating with education/training programs that provide workforce preparation activities, programs, and services designed to help an individual acquire a combination of academic knowledge and skills

Coordinate necessary services such as independent living skills, assistive technology, orientation & mobility, supported employment, communication and vocational skills training with local providers. Work cooperatively with community providers, eye medical facilities and government agencies to develop referrals and coordinate services

Utilize understanding of the Ticket to Work program to assist “ticket holders” in their efforts to find or retain employment for self-sufficiency

Provide opportunities for and information about recreational/extracurricular activities and advocate for client participation in these types of activities when appropriate

Provide community education, outreach, guidance, and training about blindness and document those activities in AWARE

Provide liaison services to schools and participate in the development of Individual Education Plans when requested

Assist teachers, employers and training sites - when requested - by making adaptations and/or modifications

Participate in transition staffing and make recommendations for new referrals to the VR program through meetings with the Independent Living/Children's Rehabilitation Specialist on a quarterly basis

Encourage clients to attain industry-recognized certificates and credentials linked to occupations in high demand

Encourage the client's development of self-advocacy skills

Conduct follow-up calls with clients and employers within 90 days of employment start date, as well as at the 180-day and employment anniversary to determine further services and possible job opportunities for other clients. Work with district leadership to ensure additional services are coordinated

Assist in meeting program goals assigned by the state office and individually by the District Administrator by facilitating successful employment outcomes

Focus on activities that lead to meeting WIOA performance measures, such as seeking opportunities for students and youth with disabilities to practice workplace skills, encouraging utilization of online job systems, strengthening employer relationships, and promoting integrated employment

Monitor the provision of services to ensure clients have the functional and independent living skills necessary to achieve the vocational goal

Develop, maintain, and improve techniques for caseload management, utilizing the electronic client information system (AWARE) to gather accurate data and generate reports

Promote client satisfaction. Handle and attempt to resolve client issues before moving to the next level (Assistant District Administrator or District Administrator)

Understand various eye conditions and their impact on functional vision and convey this information in employment settings

Understand the rehabilitation process and abilities, strengths, and capabilities of people who are blind or visually impaired

Participate in statewide training program

Other duties as requested

Qualification

Vocational RehabilitationCounselingClient AdvocacyData AnalysisPolicy DevelopmentProblem-SolvingCommunicationClient Relationship ManagementCommunity OutreachReport WritingSelf-Advocacy SkillsRehabilitation Process KnowledgeUnderstanding Eye ConditionsWIOA KnowledgeTransition Services KnowledgeAssistive TechnologyTeam CollaborationTime ManagementAdaptabilityLeadership

Required

A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation counseling; or

Four years of professional and relevant experience in a public vocational rehabilitation program

Your Candidate Profile (application) must be complete in its entirety

Work History (in easy to review chronological order) Consists of: Any position held by a State of Florida Agency, Any position held by a Florida University, All periods of employment from high school graduation, All periods of current or prior unemployment, Gaps 3 months or more must be accounted for, Any Education, Any Volunteer Experience, Your resume and application must match

Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment

It is unacceptable to use the statement 'See Resume' in place of entering work history

Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications

The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system

If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable

If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process

Knowledge of methods of compiling, organizing and analyzing data

Ability to utilize problem-solving techniques

Ability to understand and apply applicable rules, regulations, policies and procedures

Ability to prioritize workload

Ability to develop various reports

Ability to manage people

Ability to assess budgetary needs

Ability to formulate policies and procedures

Ability to communicate effectively

Ability to establish and maintain effective working relationships with others

Ability to plan, organize and direct programs or activities

Preferred

A bachelor's or master's degree from an accredited college or university

Three (3) to five (5) years' experience in a public vocational rehabilitation program

An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities

Knowledge of the Workforce Innovation and Opportunity Act (WIOA)

Knowledge of pre-employment transition services

A Certified Rehabilitation Counselor (CRC) designation; or who is eligible to become a Certified Rehabilitation Counselor (CRC)

A Certified Community Work Incentives Counselor (CWIC) designation