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Toast · 13 hours ago

Hybrid Development Representative

Philadelphia, PA

Full-time

Hybrid

New Grad, Entry Level

$63K/yr - $101K/yr

Toast creates technology to help restaurants and local businesses succeed in a digital world. The Hybrid Development Representative (HDR) role serves as the foundational entry point into the sales organization, responsible for building and qualifying opportunities to drive growth and support Account Executives.

DeliveryPoint of SaleSaaS

Comp. & Benefits

Responsibilities

Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points)

Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform

Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive

Learn and execute on various outreach methods to prepare for specialization into a Restaurant Sales Development Representative (SDR), Account Development Representative (ADR), or Business Development Representative (BDR) role

Qualification

Sales TrainingCustomer EmpathyCommunication SkillsCritical ThinkingOrganizational SkillsSelf-AccountabilityResilienceDriveGrowth Mindset

Required

Career Ambition: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role

Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection

Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development

High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution

High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers

Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers

Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social)

Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 100+ daily outreach activities