NEOGOV · 12 hours ago
Helpdesk Technician
Little Rock Convention & Visitors Bureau, AR
Full-time
Onsite
Entry Level
$42K/yr - $42K/yr
1+ years expNEOGOV is looking for a Helpdesk Technician to provide technical support to the Little Rock Convention and Visitor’s Bureau (LRCVB) end-users for computers and associated hardware and software. The role involves assisting users with technical issues and ensuring the smooth operation of IT services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
To provide technical support to Little Rock Convention and Visitor’s Bureau (LRCVB) end-users for computers and associated hardware and software
Qualification
Required
Completion of two (2) years of college coursework in Computer Science, Computer Information Systems, or a related field; or graduation from a vocational-technical school with an Associate's Degree in Computer Information Systems, Computer Maintenance, Electronic Technology, or a related area
One (1) year of experience in the installation, maintenance, and repair of computers or in the installation and maintenance of computer operating systems and software applications, or a related area
Must be available to work nights, holidays, and weekends as required
This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation
Benefits
Health Insurance – Cigna – Cost per pay period
Dental Insurance – Emp: $0; Emp & Spouse: $11.90; Emp & Child: $16.62; Family: $31.58 per pay period
Vision Insurance – Emp: $4.02; Emp & Spouse: $7.64, Emp & Child: $8.24 and Family: $11.74 per pay period
Life Insurance – LRCVB pays employee premium (dependent life not offered)
Accidental Death and Dismemberment – LRCVB pays employee premium
Long Term Disability – LRCVB pays employee premium
Short Term Disability – Voluntary employee pays premium
Pension – Automatic enrollment, effective the first day of regular full-time employment
Flexible Spending Account / Health Savings Account – Choose from FSA (with Base, Buy-up 1 or Buyup 2 Plans), HSA (with High Deductible Plan) or Dependent Care Expenses
Deferred Compensation– Arkansas Diamond Plan - employee contribution only, no employer contribution.
Voluntary Supplement Coverage – AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and/or child(ren); MASA – Medical Transport Solutions; Simple Will – available at open enrollment only; Voluntary additional Life and AD&D available for employees and dependents with One America or Transamerica
Tuition Assistance– $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.
Paid Time Off (PTO) Leave Policy
Short Term Disability (STD) Leave Policy
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase