Brightspeed · 20 hours ago
Lead Network Engineer
Kansas City, MO
Full-time
Hybrid
Senior LevelBrightspeed is a company focused on providing fast, reliable internet connections and an exceptional customer experience across the Midwest and South. The Lead Network Engineer will be responsible for testing and evaluating network technologies, conducting hardware and software certification testing, and providing technical guidance to ensure high-quality network performance.
InternetTelecommunicationsWireless
Responsibilities
Design, execute, and document test activities for network equipment, services, and applications deployed within the Brightspeed production network
Participate in the evaluation, certification, and approval of new features and products through formalized testing prior to production deployment
Participate in operational assessments of First Office Applications (FOA)
Perform high-level analysis to identify and resolve unique, complex, or chronic issues across Metro Ethernet, Access, Voice, Transport, and CPE networks
Provide technical leadership and direction in the resolution of defects related to peripheral network elements, applications, and situations involving malfunction, degradation, or service failure
Serve as a subject matter expert in hardware, software, and database operations across multiple telecom network platforms, including XGS-PON, Fiber Voice, Metro Ethernet, and Transport
Act as a subject matter expert in at least one deployed Brightspeed technology domain: Transport, Metro Ethernet, Network Access, or Customer Premise Equipment (CPE)
Review software release documentation prior to platform upgrades; participate in supplier and/or Brightspeed lab regression testing; and lead successful software upgrade deployments across network elements and platforms
Engage directly with manufacturer and supplier technical support teams to troubleshoot and resolve platform or application failure conditions
Collaborate closely with Network Architects to define test requirements, resolve defects, and address operational solution gaps
Engage with manufacturers, suppliers, industry partners, and standards organizations to identify and evaluate new products and technologies for deployment within the Brightspeed network
Maintain a consistent on-site presence at the Brightspeed Lab as required to support testing projects and daily work activities
Document, track, and provide regular updates on all test activities, including results, risks, and remediation actions, and develop and maintain detailed test plans to support network certification and deployment efforts
Qualification
Required
Extensive knowledge and experience in network architecture of Metro Ethernet, Network Access, CPE, Fiber Voice or Transport network systems and configurations
Subject matter expert on one of the following platforms: Ethernet routers / switch, XGS PON network equipment, Transport equipment / or CPE testing
Working knowledge of Atlassian JIRA
Ability to effectively communicate across all levels of the business, i.e., suppliers, executive, market unit, technology group, cross-functional work groups, and industry entities: oral, written and presentation skills including Microsoft Office
Telecom Lab or Datacenter support experience
4-year degree in Engineering, IT, or Telecommunications field or equivalent work experience
Prior experience supporting Transport, CPE, Metro Ethernet or Customer premise equipment
Hands on experience cabling, installing and turning up network devices or OSP equipment
Willingness and ability to work in the office during our core operating of Monday – Friday 8am – 5pm
Preferred
Experience working as a technical support specialist within Access, Metro Ethernet, Transport, Fiber Voice or CPE technologies
Experience working in a Network Operations Center, Field Operations, Engineering or Advanced Technical support teams
Industry certifications (Business Management or Technical Certification)
Benefits
Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
Founded in 2021
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
2026-01-07
Government Technology US
2025-11-14
Company data provided by crunchbase