Riesterer & Schnell · 1 day ago
Service Technician - Ag/Diesel Equipment Stratford
Stratford, WI
Full-time
Onsite
Mid Level
$30/hr - $43/hr
3+ years expRiesterer & Schnell is Wisconsin’s premiere John Deere Dealership, serving WI farmers and residence for nearly 100 years. As a Service Technician, you will service, repair, recondition, and assemble customer and dealership equipment, ensuring quality work and maintaining shop equipment.
AgricultureAutomotiveConstructionFarmingSales
Responsibilities
Accepts repair orders as assigned by the Service Manager, Assistant Service Manager, Service Writer or assigned person
Diagnose problems and determine what repairs are needed. Coordinate with Service office staff in communicating necessary repairs to customer and obtaining approvals
Repair, service, recondition or assemble equipment as approved by the customer/Service Manager
Obtains necessary parts working cooperatively with Parts Department staff. Notifies Service Manager when parts orders need to be expedited
Completes service inspections on equipment, making recommendations on repairs needed
Works to control come-backs, giving them special attention so as not to happen again
Promotes marketing programs to customers in an effort to drive sales
Participates in after-hours program, carrying the pager for a week at a time. Responds to after-hours calls in a timely, professional manner. Seeks assistance for technical matters which may be unfamiliar
Communicates with customers in a positive, professional manner demonstrating patience in explaining repairs. Thanks customers for the work
Notifies Service Manager of safety issues and/or accidents immediately
Accurately documents time and work performed on forms provided in a legible and complete manner
Conducts work in a safe manner, wearing safety glasses & steel toed shoes and following other company safety guidelines
Attends meetings, training sessions, and other company events and participates in a positive, professional manner
Stays up-to-date on technical changes, product developments, manufacturer releases, etc. Attends training as required
Maintains a clean, neat and safe work area and the shop in general
Presents a positive, professional image in conduct and dress at all times
All other duties as assigned
Qualification
Preferred
Three plus years of previous related experience preferred
Associates Degree in agricultural equipment, diesel technology, and/or other equipment preferred
Knowledge of farm equipment preferred
Must have own tools
Must have a valid driver's license and insurable driving history
Company
Riesterer & Schnell
Riesterer & Schnell is an automotive dealer that offers new and used equipment, spare parts, repair, and financing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Megan Krull
HR Business Partner
Company data provided by crunchbase