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The California State University · 5 hours ago

Director, New Student and Family Programs

San Jose, CA

Part-time

Onsite

Lead/Staff, Director/Executive

$10,917/mo - $11,633/mo

5+ years exp

The California State University is seeking a Director of New Student and Family Programs to oversee the mandatory orientation program for incoming students and their families. This role involves planning, implementing, and evaluating programs aimed at facilitating student transitions and enhancing retention rates.

EducationHigher EducationUniversities

Culture & Values

No H1B

Responsibilities

Develop a campus-wide orientation program for 9,000 new undergraduate students and parents/families that directly contributes to a successful transition and high first year retention for new SJSU students, as well as helps ensure the elimination of equity gaps in first year retention rates

Lead and manage the daily operations of New Student and Family Programs

Create programming in collaboration with Enrollment Management, Undergraduate Admission & Outreach, Next Steps Committee, Early Start, the Educational Opportunity Program (EOP), Spartan Athletics, International Student and Scholar Services, the College Student Success Centers, Student Involvement, University Housing Services and the Accessible Education Center (AEC) in order to manage a purposeful transition for all first time frosh students, transfer students, and their parent(s) and family members

Lead parent/family programs and initiatives, including coordination of Parent and Family Weekend and development and activities of the Family Advisory Board

Responsible for programming decisions/changes on short notice to be responsive to unanticipated circumstances

Create publications regarding orientation, including brochures, confirmation letters, programs, handbooks, and other communication intended for new students and families

Responsible for first-time, first-year and transfer orientation budgets and NSFP budget totaling $2 million from multiple funding sources to include compliance with the Campus Fee Advisory Committee (CFAC), Office of Budget and Finance, and CSU/SJSU standards and protocols

Determine budget allocations and priorities based on enrollment forecasting. Create and submit an annual business plan to the SAVP of Enrollment Management and University Budget Office which entails projecting revenue and expenditures

Provide mid-year analysis of expenditures to date, as well as forecast expenditures for the remaining fiscal year

Develop, execute, evaluate, and assess orientation programming effectiveness for both student learning outcomes and general student and parent/family member satisfaction

Create, implement, and manage the online assessment survey for Orientation programs, as well as manages the online assessment survey and compiles and reports findings

In collaboration with the Parent and Family Coordinator, oversee the recruitment, onboarding, and training of SJSU Family Advisory Board (FAB) members

Supervise, hire, train and evaluate the NSFP Coordinator, Parent and Family Coordinator, and the Assistant Director of NSFP to ensure a high attention to detail in the planning, set-up, and execution of the multiple orientation sessions, communication, and participation in other transition activities including yield events, Admitted Spartan Day, Frosh Orientation, Transfer Orientation, Parent/Family Orientation, Spartan Family Weekend, and New Student Convocation initiatives

Supervise, hire, train, and evaluate the Administrative Support Coordinator to ensure coordination of Next Steps enrollment/orientation registration, creation of materials, sharing lists with campus stakeholders, and responding to student and parent inquiries. Assist academic colleges with advising and registration plans and materials in preparation for each orientation session

In collaboration with the Orientation Coordinator, responsible for the recruitment and evaluation of Core Staff members (around 10) and Orientation Leaders (around 30) through coordination of large and small group interview sessions

Supervise the work performance of undergraduate student staff (60+) and conduct regular performance reviews to provide feedback for enhanced performance

Qualification

Event planningOrientation program developmentBudget managementTrainingDevelopmentStudent success strategiesData analysisCollaboration with campus partnersCustomer serviceCommunication skillsInterpersonal skillsOrganizational skillsAttention to detail

Required

Bachelor's Degree

Five years of professional level experience within higher education working with student service functions, program development and/or academic support programs

Preferred

Master's degree or equivalent experience, such as might be attained through 3-5 years management experience in a higher education setting

Seven years of professional-level experience within higher education working with student service functions, program development, and/or academic support/transition programs

Benefits

Comprehensive benefits package typically worth 30-35% of your base salary

Company

The California State University

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The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.

Founded in 1947

Long Beach, California, USA

10001+ employees