QGenda ยท 19 hours ago
IT Systems Administrator
Atlanta
Full-time
Hybrid
Senior Level
5+ years expQGenda is redefining healthcare workforce management with a mission to empower the healthcare industry. The IT Systems Administrator will support internal teams by providing software, hardware, and network support, as well as training and troubleshooting for various applications.
Health CareHospitalInformation TechnologyMedical DeviceSchedulingService IndustrySoftware
No H1B
Responsibilities
Support our internal teams; responsible for software, hardware, network support, troubleshooting, and the advancement of the systems and applications for our business units
Support our managers and employees through training, updates, and continuous learnings of their applicable programs
Work with applications like Google Workspace, Jamf, Okta, Zoom and various other applications utilized by our teams
Knowledge of and technical expertise supporting Apple products
Work independently and exercise reasonable judgment with little supervision while providing clear documentation of activities and accomplishments
Manage standard deployment or implementation of hardware/software solutions
Passion for technology, teamwork, overcoming challenges and providing exceptional customer service
Serve as primary system administrator for various tools in our tech stack
Perform hardware/software upgrades to existing computer equipment as needed
Train users in aligned departments as needed in startup, basic and advanced use of software programs including Google Workspace, Apple Laptops, and mobile devices
Working knowledge of Standard software and a wide variety of commonly used hardware
Assist in evaluation and testing of computer software and in planning for future needs
Assist in building a roadmap for future IT policies, procedures, and applications
Ability to work and deliver efficiently on various IT projects
Basic understanding of networking and routing protocols
Consistently update job knowledge
Perform other related duties as required to accomplish the objectives of the position
Qualification
Required
Knowledge of and technical expertise supporting Apple products
Works independently and exercises reasonable judgment with little supervision while providing clear documentation of activities and accomplishments
Manage standard deployment or implementation of hardware/software solutions
Passion for technology, teamwork, overcoming challenges and providing exceptional customer service
Serve as primary system administrator for various tools in our tech stack
Performs hardware/software upgrades to existing computer equipment as needed
Trains users in aligned departments as needed in startup, basic and advanced use of software programs including Google Workspace, Apple Laptops, and mobile devices
Working knowledge of Standard software and a wide variety of commonly used hardware
Assists in evaluation and testing of computer software and in planning for future needs
Assist in building a roadmap for future IT policies, procedures, and applications
Ability to work and deliver efficiently on various IT projects
Basic understanding of networking and routing protocols
Consistently update job knowledge
Performs other related duties as required to accomplish the objectives of the position
Requires special technical knowledge of the techniques and procedures of software, hardware, and network support for multiple users
Must understand installation, configuration, and troubleshooting processes for software, hardware, networking, and accessory equipment
Requires sufficient analytical skills to assess problems or unusual situations and develop solutions
5+ years of experience in IT or related field
Bachelors degree
Experience with Bash or PowerShell scripting
Experience managing Jamf or similar Apple Mobile Device Management (MDM) system
Experience managing Intune, AirWatch or similar Mobile Device Management (MDM) system
Experience managing Zscaler, Tailscale, Cloudflare, Palo Alto, or similar Zero Trust system
Experience managing Okta or similar IAM system
Experience managing CrowdStrike, SentinelOne, or similar endpoint security system
Experience managing Meraki or similar networking system
Experience managing Zoom or similar system
Benefits
Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
Paid parental leave for birth, adoption or permanent placement
401(k) with company match
Options to work in a hybrid-working model or remotely from home, depending on the position
Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
Company
QGenda
QGenda is the provider of cloud-based automated physician scheduling solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Francisco Partners
2024-08-12Acquired
2020-06-10Private Equity
2016-06-01Private Equity
Leadership Team
Greg Benoit
CEO
B
Blake Birkenfeld
SVP, Shift Admin
Recent News
2025-07-14
Business Wire
2025-07-09
Company data provided by crunchbase