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Katten Muchin Rosenman LLP · 16 hours ago

IT Legal Trainer

Chicago, IL

Full-time

Hybrid

Entry, Mid Level

$75K/yr - $95K/yr

2+ years exp

Katten Muchin Rosenman LLP is a full-service law firm with approximately 700 attorneys across the United States and beyond. They are seeking an IT Legal Trainer responsible for developing and conducting training programs for desktop applications, ensuring consistency in training curriculum, and maintaining training documentation. The role involves coordinating with various departments to assess training needs and delivering training to both new hires and existing staff.

ConsultingLegal

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training

Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs

Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure Firm-wide consistency in training curriculum

Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date.Able to assist in creation of in-house e-learning content

Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the Firm's DMS and intranet

Assist and coordinate training for other offices

Conduct video conference training sessions for other offices when required

Conduct firm offered training sessions placed on the LMS calendar.Assist in management of the LMS

Participate in special projects, as required

Evaluate publicly available training materials for possible use by the Firm

Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works

Qualification

Technical training experienceMicrosoft Office SuiteTechnical documentation writingDocument management systemsAnalytical skillsProblem resolutionInterpersonal communicationOrganizational skills

Required

Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience

Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.)

Strong conceptual understanding of desktop applications and MOS Certificate preferred

Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.)

Extensive knowledge of document formatting and an understanding of document management systems and Internet software

Working knowledge or ability to learn other applications/software (InterAction, iManage, Template & Numbering suite, e-Mail Filing, etc.) the Firm uses

Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the Firm in order to provide training and write technical documentation

Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions

Ability to interpret technical instructions in layman's terms and apply to practical situations

Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research

Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions

Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients

Maintain effective relationships with vendors and consultants

Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment

Ability to act independently and make decisions within scope of the position's responsibilities

Excellent organizational skills including record keeping, data collection, and system information

Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally

Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation

Preferred

MOS Certificate preferred

Benefits

Medical/dental/vision

401k with employer contribution

Parental leave

Transportation fringe benefit program

Back-up care option

Generous paid time off policy

Long-term and short-term disability policies

Company

Katten Muchin Rosenman LLP

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai.

Founded in 1974

Chicago, Illinois, USA

1001-5000 employees

https://katten.com

H1B Sponsorship

Katten Muchin Rosenman LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (4)

2023 (9)

2021 (2)

2020 (6)