Tier 2 IT Support Technician (Part-Time/On-site) jobs in United States
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VC5 Consulting ยท 1 day ago

Tier 2 IT Support Technician (Part-Time/On-site)

positionFairfield, OH
timePart-time, Contract
remoteOnsite
seniorityEntry Level
date2+ years exp

VC5 Consulting is seeking a dedicated Tier 1.5 Support Technician to provide exceptional support at their manufacturing and office site. The role involves handling support tickets, troubleshooting in a Windows environment, and collaborating with on-site contacts to ensure user satisfaction.

ConsultingRecruitingStaffing Agency
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Growth Opportunities

Responsibilities

Handle day-to-day support tickets with a focus on quick resolution and user satisfaction
Provide basic troubleshooting assistance in a Windows environment, while also supporting Apple tablet users
Collaborate closely with the on-site contact to ensure a seamless support experience for both office staff and manufacturing floor teams

Qualification

Technical support experienceA+ certificationITIL certificationCustomer service skillsWindows troubleshootingApple tablet support

Required

Minimum of two years of experience in a technical support role
Excellent customer service skills, especially dealing with non-technical users

Preferred

Certifications such as A+ and ITIL are preferred but not mandatory

Company

VC5 Consulting

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VC5 Consulting provides recruiting and consulting services.
dateFounded in 2012
location
Houston, Texas, USA
people-size51-200 employees
web-link
https://vc5consulting.com

Funding

Current Stage
Growth Stage

Leadership Team

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Chris Muras
Managing Partner
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Meg Steward
Partner
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Company data provided by crunchbase