DCI Donor Services, Inc. · 13 hours ago
Manager of Organ Quality
West Sacramento, CA
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
3+ years expDCI Donor Services is a leader in organ and tissue donation, and they are seeking a Manager of Organ Quality to oversee organ quality processes. The role involves ensuring compliance with regulatory standards, managing staff, and implementing process improvements to enhance organ quality and data accuracy.
Health Care
Responsibilities
Assists with managing and maintaining compliance with all applicable regulatory standards and industry regulations related to organ quality, including CMS, OPTN/UNOS, and DCIDS policies and procedures. Maintains DCIDS licensing, registration, and accreditation as directed
Oversees regulatory reporting requirements for organ donors, directly manages staff responsible for organ quality execution, and collaborates with DCIDS leadership to investigate, address, and follow up on events related to regulatory reporting
In collaboration with the Director of Quality Improvement, oversees the identification, assessment, investigation, and reporting of potential donor-derived disease transmission events. Ensures timely communication with transplant centers, regulatory agencies, and internal stakeholders. Maintains compliance with all applicable regulatory requirements
Assists with identifying, developing and implementing organ quality process improvements aligned with regulatory compliance, departmental and organizational strategic goals
Manages and supports the Organ Quality staff, including onboarding, training, and competency assessment. Ensures staff understand job expectations and communicates when expectations are not met. Performs staff evaluations and development plans. Gives timely feedback and completes employee coaching as appropriate
Promotes and ensures accurate medical records, data collection and reporting in compliance with applicable regulations, standards and DCIDS policies and procedures
Oversees the organ chart review process to identify deficiencies and required corrections. Ensure correction assignments are made to the appropriate staff to ensure a comprehensive and complete donor record is secured. Oversee organ chart completion and ensure monthly chart metrics and staff goals are met
Assists in the development, review and maintenance of policies and procedures for all aspects of the organization’s operations to include data collection and regulatory compliance as assigned
Performs other related duties as assigned
Qualification
Required
Bachelor's degree or equivalent experience in quality management
3-5 years of quality management experience in a healthcare environment
OPO/Healthcare quality experience preferred. Strong knowledge of medical terminology
ASQ or equivalent quality related certification
Exceptional teamwork, interpersonal, communication, and conflict management skills
Strong knowledge of computers and Microsoft Office
Benefits
Up to 184 hours (23, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Company
DCI Donor Services, Inc.
DCI Donor Services’ family of companies includes DCI Donor Service Tissue Bank and organ procurement organizations in California, New Mexico and Tennessee.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Teresa Thompson
Chief Financial Officer
Company data provided by crunchbase