Garfield Refining · 6 days ago
Account Manager
Philadelphia, PA
Full-time
Onsite
Senior Level
5+ years expGarfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA, specializing in refining solutions for various industries. As an Account Manager, you will develop and maintain client relationships, drive business growth, and ensure customer satisfaction while collaborating with other departments to meet client needs.
MiningPrecious Metals
Hiring Manager
Jill March, PHR, SHRM-SCP
Responsibilities
Build and maintain strong client relationships to drive retention and growth
Communicate with customers to understand their needs and identify sales opportunities
Proactively follow up on inbound and outbound leads to convert prospects into loyal clients
Resolve customer concerns and contribute to process improvements to enhance the client experience
Maintain accurate records of customer interactions and sales activities in our CRM
Represent the company at industry tradeshows and networking events
Collaborate cross-functionally with other departments to ensure client needs are met
Qualification
Required
Minimum 5 years of Account Management or B2B sales
Strong communication and interpersonal skills, both over the phone and in person
Problem-solving skills to help resolve customer issues or needs
Confidence working with numbers, including basic math and percentages
The ability to stay organized and productive in a fast-paced environment
Ability to build rapport and collaborate with others within the company and externally
Preferred
An Associate's or Bachelor's degree preferred
Benefits
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
Company
Garfield Refining
Garfield Refining offers refinery services of precious metals for dentists, jewelers, pawns, individual sellers, dental labs and crematory.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Terry Smith
Chief Operating Officer & General Counsel
Recent News
EIN Presswire
2025-07-28
Company data provided by crunchbase