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State of Colorado · 12 hours ago

CDOC Technician III - Court Services (Colorado Springs).

Colorado Springs, CO

Full-time

Onsite

Mid Level

3+ years exp

The State of Colorado is seeking a CDOC Technician III to provide daily support within the Office of Offender Services. This role involves organizing and monitoring incoming calls, scheduling intakes and releases of DOC offenders, and serving as a liaison between various law enforcement and judicial agencies.

AssociationHealth CareNon Profit

No H1B

Responsibilities

Position is responsible for providing technical and administrative support to one or more work unit

Assists administrators and other professionals within the work unit

Responsible for quality control of information processed; detect, discover and expose problems by monitoring information

Recommends improvements and changes to system processes to ensure quality control and efficiency

Position establishes general office and administrative operations to accomplish the work flow routine, creating and revising office procedures and writing office procedure manual, designing forms, and establishing general office record systems

Evaluates, compiles, and distributes appropriate information

Revises procedures or methods to improve efficiency

Establishes own work priorities

Analyzes and interprets routine information

Research and retrieve information on processes, problems, etc., in order to promote efficiencies

Position provides technical support in the area of Microsoft Office, Excel, Access, Word, and PowerPoint, in managing information

Generates letters, spreadsheets, and uses various databases to complete accurate reporting of data and information

Designs forms

Searches files, documents or other sources for information

Collect, gather and research data

Create databases for tracking, follow-up, and trends

Ensures accuracy by auditing, analyzing, and amending of data

Other duties as assigned

Qualification

Technical supportMicrosoft OfficeAnalytical skillsLegal researchData analysisCustomer serviceCommunication skillsAttention to detailProblem solving

Required

Three (3) years of technical or high-level clerical experience

Possess a valid driver's license

Possess a high school diploma or GED

Have NO felony convictions

Applicants must be legally eligible to work in the United States

Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training

Possess the physical ability to successfully complete Defensive Tactics

Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security

Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently

Work in situations involving assaultive behavior, physical control of another person and/or restraint situations

Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner

Communicate by talking, listening and/or signaling people to convey or exchange information, assignments

Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings

Willing and able to travel

Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule

TB (tuberculosis) screening is required of all new employees upon hire

Successful completion of a background investigation is required