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Connecticut Orthopaedics · 4 days ago

Registration Specialist

Wallingford, CT

Full-time

Onsite

Mid Level

3+ years exp

Connecticut Orthopaedics is the largest privately-owned orthopaedic practice in New England, serving patients for over 60 years. The Registration Specialist is responsible for verifying insurance benefits, handling referrals, and ensuring proper patient registration processes are followed.

Health CareHealth DiagnosticsMedicalRehabilitation

Responsibilities

Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility

Collect pre-payments from patients for non-covered procedures and self-pay appointments

Interact with patients to collect correct insurance/demographic information via email, or phone

Serve as a liaison in all Connecticut Orthopaedic office’s related to registration, referrals, workers compensation, registration, and pre-estimation needs

Add Insurance company/plans, employers, referrals and provider information

Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate

Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships

Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes

Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes

Qualification

EpicAmkaiInsurance verificationMicrosoft Office SuiteCustomer serviceMulti-taskingAttention to detailCommunication skills

Required

High school diploma or equivalent; supplemented with three (3) years of related work

Ability to multi-task and prioritize workload

Ability to manage high call volume

Strong attention to detail

Knowledgeable in appending modifiers to office visits and office procedures

Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules

Excellent communication skills both verbal and written

Demonstrate proficiency in Microsoft Office Suite, including Word and Excel