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Edward Rose & Sons · 1 week ago

Community Manager

Grand Blanc, MI

Full-time

Onsite

Mid Level

Edward Rose & Sons has been committed to career development for over 100 years. They are currently looking for a Community Manager to oversee the management of an apartment community and ensure a positive experience for residents.

Real Estate

Responsibilities

Responsible for the overall management of an apartment community, to strengthen and uphold the value and integrity of the company

Partner cohesively with leaders to ensure each team’s success in their day-to-day operations

Oversee maintenance and office teams (structure varies based on division)

Train team members on various customer service and apartment sales techniques

Meet with team members on a regular basis to discuss strengths and development opportunities

Maintain appropriate personnel levels, coordinate schedules and delegate effectively to meet the demands of the community

Interview and hire qualified candidates

Consistently exhibit a positive disposition while interacting with residents, colleagues, and vendors

Promote diversity, equity, and inclusion on the team

Successfully evaluate and resolve resident concerns in a timely manner

Be on property as needed for all major incidents requiring recovery (e.g. flood, electrical outages, safety incidents)

Process and evaluate applications and lease renewals

Investigate and enforce rules of occupancy, inspect vacant apartments and document needed repairs

Work with leaders to set and adhere to operational budgets

Evaluate contractor projects upon completion to ensure high quality and contract compliance (if applicable, based on location)

Consistently prepare and submit weekly reports on general operations, payroll, and the financial performance of the community

Qualification

CAM certificationMulti-family property managementYardi VoyagerCustomer service experienceMicrosoft OfficeSupervisory experienceLeasing experienceBachelor's degree