Golden Nugget Lake Charles ยท 1 day ago
Director of Cage and Credit Operations
Lake Charles, LA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expGolden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The Director of Cage and Credit is responsible for the overall operational management and strategic leadership of the Main Cage, Satellite Cages, and the Credit and Collections departments, ensuring compliance and effective handling of all cash transactions.
Gambling & Casinos
Responsibilities
Operational Leadership: Direct and oversee all Cage operations, including cash flow management, chip inventory, vaults, and exchange procedures, ensuring all transactions are processed accurately and efficiently
Credit Management: Establish, implement, and monitor policies and procedures related to the issuance, tracking, and settlement of casino markers and customer credit lines
Regulatory Compliance: Ensure strict compliance with all Louisiana Gaming Control Board (LGCB) regulations, Title 31 (Bank Secrecy Act), Internal Controls, and company policies. Serve as a primary contact for regulatory audits and reporting requirements
Financial Reporting: Oversee daily and periodic reconciliations of all Cage assets, preparing detailed reports for senior management on cash positions, credit exposure, and collection status
Team Development: Recruit, hire, train, schedule, and performance-manage all Cage and Credit personnel. Foster a culture of exceptional customer service, security, and compliance
Budgeting & Expense Control: Develop and manage the department budget, ensuring cost-effective operations without compromising security or regulatory standards
Internal Controls: Continuously review and update departmental Internal Controls to enhance efficiency, safeguard assets, and comply with evolving regulatory standards
Customer Relations: Resolve high-level disputes regarding credit, markers, and significant transactions, ensuring guest satisfaction while protecting company assets
Qualification
Required
Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred
Minimum of five (5) years of progressive management experience in Casino Cage, Credit, and Collections operations, with at least three (3) years at a management level within a large-scale casino resort
Comprehensive knowledge of casino accounting, Cage software systems, Title 31 regulations, and LGCB regulatory requirements
Company
Golden Nugget Lake Charles
Golden Nugget Lake Charles features 1,100 luxury hotel rooms and suites, including three Villa Suites with direct pool access located in the brand-new Rush Tower.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Josh Robinson
Chief Marketing Officer
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