Discord · 5 days ago
Senior Manager, Commercial Policy
San Francisco Bay Area
Full-time
Onsite
Senior Level
$232K/yr - $261K/yr
7+ years expDiscord is a platform used by over 200 million people monthly, primarily for gaming. As a Senior Manager of Commercial Policy, you will shape the policies that govern Discord's revenue products, ensuring user and brand safety while driving business growth.
BlockchainCommunitiesGamingInternetMetaverseSoftwareWeb3
Responsibilities
Manage and develop a team of policy experts with various experience levels, providing mentorship, strategic direction, and support for their professional growth
Develop and maintain comprehensive content and product policies for Discord's revenue products, including advertising (Quests, Video Quests), Nitro subscriptions, creator monetisation, app monetisation, Developer Policy, and emerging commercial initiatives
Serve as the primary policy advisor to revenue product leaders and developers, providing guidance on safety risk assessment, policy implications, and compliance requirements throughout the product development lifecycle
Translate regulatory requirements (such as advertising standards, consumer protection laws, and platform integrity regulations) into actionable policy frameworks and operational guidance
Collaborate with Trust & Safety to create clear, enforceable policy criteria and decision frameworks that scale across our global moderation workflows
Partner with Legal to ensure policies align with regulatory obligations whilst enabling business objectives
Work cross-functionally with Product, Engineering, Data Science, Revenue, Sales, and Business Partnership teams to identify policy gaps, evaluate product changes, and balance user safety with product innovation
Create external-facing policy documentation and user-facing communications that explain our commercial policies in Discord's authentic voice
Monitor industry trends, peer company approaches, and emerging regulatory developments in online advertising, creator economies, and platform monetisation
Lead policy reviews and risk assessments for new revenue product launches, providing strategic recommendations to senior leadership
Represent Discord externally to business partners, advertisers, and other external stakeholders
Qualification
Required
7+ years of experience in trust and safety, content policy, product policy, or advertising policy roles at technology platforms, ads tech, communication services, or online marketplaces
2+ years of experience managing policy professionals, with a track record of developing talent and building high-performing teams
Deep knowledge of advertising policies and industry standards (e.g., IAB guidelines, platform advertising policies, brand safety frameworks)
Experience advising product teams on policy implications and conducting risk assessments for new product features
Demonstrated ability to write clear, enforceable policies that balance user protection, business needs, and regulatory compliance
Strong understanding of platform integrity issues, including fraud, scams, and other harmful content in commercial contexts
Familiarity with relevant regulations such as consumer protection laws, advertising standards, children's safety regulations, and platform transparency requirements
Excellent stakeholder management skills with the ability to influence without authority and build consensus across Legal, Product, Trust & Safety, Revenue, Sales, and Business Partnership teams
Experience creating scalable operational guidance and training materials for content moderation teams
Outstanding written and verbal communication skills, with the ability to distil complex policy issues into executive briefs and user-facing documentation
Analytical mindset with the ability to use data and user research to inform policy decisions
Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties)
Benefits
Equity
Benefits
Relocation assistance may be available.
Company
Discord
Discord is an online voice, video, and text communication platform designed for creating communities.
501-1000 employees
H1B Sponsorship
Discord has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (32)
2023 (13)
2022 (18)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$995.41MKey Investors
Flat CapitalDragoneer Investment GroupSony Interactive Entertainment
2024-03-01Secondary Market
2022-11-22Series I
2022-03-12Secondary Market· $10.86M
Leadership Team
Stanislav Vishnevskiy
CTO & Co-Founder
Mike Polner
VP, Global Head of Marketing
Recent News
Sourcery
2026-01-15
2026-01-11
Company data provided by crunchbase