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Paradigm Technology · 15 hours ago

HR Technology Analyst (ServiceNow)

Chattanooga, TN

Contract

Hybrid

Mid Level

3+ years exp

Paradigm Technology is a company focused on integrity and innovation, and they are seeking an HR Technology Analyst to collaborate with HR, IT teams, and business units on various initiatives. The role involves gathering requirements, conducting User Acceptance Testing, and ensuring data integrity across HR systems.

Information ServicesInformation Technology

Hiring Manager

Larry Williams

Responsibilities

Promotes a people-first culture throughout the respective organization

Exhibits and encourages exceptional performance and teamwork across the Human Resources & Controls (HR&C) organization

Fosters a culture of accountability, trust, collaboration, development, and results consistent with short- and long-term objectives of the HR&C organization

Ensures business-specific requirements are included during product development; coordinates all measures relating to system acceptance

Reviews product roadmaps and evaluates feasibility of new functionality

Supports system upgrades by preparing necessary communication and organizing test cycles with system specialists and users

Serves as a key contributor in maintaining data integrity by monitoring requests and inputs

Executes, reviews, and reacts to data audit findings; recommends and initiates corrective actions

Manages system access and security, including related audits

Responsible for system testing, maintenance of interfaces, security roles, and configuration

Works with external vendors to ensure data integrity for various HR&C processes

Manages interdependencies between internal and external systems, including single and bi-directional data feeds between HR systems and external vendors, as well as connections with other internal HR&C and IT systems

Troubleshoots and analyzes system issues and deficiencies; identifies and recommends solutions

Maintains in-depth HR data knowledge and thorough understanding of how internal and external customers use HR data

Identifies and analyzes new data requirements and provides alternatives

Ensures data integrity and consistency; complies with internal data retention, retrieval, and disposal policies

Monitors and maintains Solution Center-related system processes

Performs other job-related duties as assigned

Qualification

ServiceNow HRSDBusiness AnalysisUser Acceptance TestingData AnalysisAnalytical skillsHR Technology AnalysisAgile/Waterfall methodologiesIndustry experienceProblem-solving skillsCommunication skills