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Synchrony · 10 hours ago

AVP, Dental Analytics – Health & Wellness

Seattle, WA

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $170K/yr

7+ years exp

Synchrony is a financial services company that offers a flexible work environment. The AVP, Dental Analytics – Health & Wellness role will focus on providing analytical support to enhance growth in the Dental industry, developing insights, and creating advanced analytical tools to measure investment returns.

Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital

Growth Opportunities

No H1B

Responsibilities

Support Dental and the H&W Platform analytics team in areas like dental client reporting & analysis and dental strategic initiatives analysis, especially in the fragmented part of dental industry

Partner with the Dental teams in Client Development and Marketing to make recommendations for optimizing program growth through providing insights on provider engagement & sales performance, new ideas for increasing provider enrollment and inbound data share with use cases

Support for integration of ISV & Batch Quick screen adoption, including the execution of contractual deliverables, providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the partnership

Be a business consultant by understanding business needs and requirements, proactively offering analytical and strategic thinking and translating needs and requirements into useful data architecture, analytical insights & recommendations

Present complex analytical information to all level of audiences in a clear and concise manner through effective storytelling

Lead and drive business KPI design and measurement, improve accuracy and recommend investment optimization opportunities

Drive efficiency and optimize standard processes

Perform other duties and/or special projects as assigned

Qualification

Data analysisSASSQLTableauQuantitative skillsCRM toolsProject managementRelationship managementMulti-taskingCommunication skillsIndependent work

Required

Bachelor's degree OR in lieu of Bachelor's degree, 7+ years of progressive experience working with marketing and/or business analytics in the financial services, credit card and/or payments industry

Ability and flexibility to travel for business as required

A minimum of 3+ years progressive work experience, including:

3+ years of experience analyzing data to identify issues, trends, or exceptions to drive improvement of results and recommend strategy changes

3+ years of experience with SAS or SQL (or similar) and Tableau / other reporting dashboard

3+ years of experience working on tasks or projects with cross functional partners such as Marketing and Sales

3+ years of experience with quantitative skills and ability to interpret data

Ability and flexibility to travel for business as required

Preferred

MBA or advanced degree preferred in statistics, decision science or predictive analytics

Experience synthesizing insights from structured analyses to inform business decisions and communicating with stakeholders in an effective manner

Good understanding of multi product, cross channel attribution analyses, presenting findings and insights

Experience with CRM tools such as Salesforce

Knowledge of the dental industry

Identifying issues, trends, or exceptions to drive improvement of results and solutions

Strong knowledge of and high proficiency in analytics tools like SAS, R, Python, & Tableau, including web analytics (Adobe Analytics/ Google Analytics)

Strong skills in project management, communications, multi-tasking, ability to work independently under aggressive timelines, and relationship management

Ability to synthesize/analyze diverse information, develop and recommend strategies, and articulate clearly to business partners and senior leadership teams

Wide-ranging understanding of financial service industry financial P&L drivers and key sensitivities, with business performance reporting experience