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City of Houston · 20 hours ago

IT MANAGER – INFRASTRUCTURE (RADIO OPERATIONS SUPERVISOR)

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

The City of Houston is seeking an IT Manager – Infrastructure for their Public Safety Communications division, which maintains the City’s multi-site P25 radio network. The role involves managing day-to-day operations, overseeing projects and teams, and providing leadership in the installation and maintenance of communications systems.

HospitalityNon Profit

Responsibilities

Responsible for the management of day-to-day operations, staff administrative duties, and management of the division’s projects and initiatives

Oversees the projects, tasking, and services provided by a field services team, subscriber radio support team, and an administrative team

Responsible for providing leadership and management in the installation, maintenance, and repair of City communications systems

Prepare, review, and update design and construction specifications for radio communications systems

Document and report status of projects and team functions

Develop and document weekly goals and results for each team consistent with the goals of the department

Responsible for performance appraisal for positions under their direction

Ensures work orders, procedures, and documentation are timely and professional

Participate in evaluations of vendor proposals for purchases of hardware, software, and technical services to ensure adherence to industry standards

Analyzes proposed and actual projects in terms of the potential benefits of using information systems

Prepares long- and short-range plans for services and technology that meets the needs of City departments

Plans and recommendations for changes to address system configurations

Prepares cost estimates for current and proposed projects, reflecting the equipment and staff requirements

Plays an important role in the division’s continuity of operations and is considered City essential personnel

Qualification

Motorola P25 radio networksMicrowave radio backhaulP25 Subscriber radiosFire Station Alerting SystemsBi-directional amplification systemsIP based radio infrastructureTechnical training coursesSupervising technology teamCost estimationProject management

Required

Requires a Bachelor's degree in Computer Science, Management, Engineering, and Information Systems (MIS) or a closely related field

At least eight (8) years of technology experience supporting IT infrastructure of a department or enterprise IT environment that includes two (2) years supervising a technology team

Preferred

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6

Preference will be given to applicants with working knowledge of public safety radio communication operations utilizing a Motorola P25 trunked-radio-system or knowledge in a complex networking environment or cellular role

Preferences will also be given to individuals who prove completion of technical training courses consistent with Radio, Networking, or Cellular operations

Preferences will also be given to applicants with experience supporting IP based radio infrastructure including networks, subscribers, and hardware environment