Human Resources Technician 7-E9: Disability Call Agent jobs in United States
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NEOGOV · 1 hour ago

Human Resources Technician 7-E9: Disability Call Agent

NEOGOV is seeking a motivated individual to join the Michigan Civil Service Commission as a Human Resources Technician. The role involves servicing the Department of Corrections by handling workers compensation and medical leaves, acting as the first point of contact for employees and supervisors.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Perform a full range of duties servicing the Department of Corrections handling workers compensation and medical leaves
Serve as the first point of contact for Michigan Department of Corrections employees, supervisors, as well as Human Resources staff

Qualification

Family Medical Leave ActPolicy interpretationOrganizational skillsWritten communicationVerbal communication

Required

A strong understanding of the Family Medical Leave Act
Ability to analyze, interpret, and apply policies, rules, regulations, the Family and Medical Leave Act Guidelines
Excellent organizational skills
Excellent written and verbal communication skills
Education acquired through completion of high school
At least one year of experience equivalent to a Human Resources Assistant 7; or one year equivalent to a Human Resources Customer Service Representative 7 in state service; or one year of administrative support experience equivalent to the 7-level in state service; OR completion of two years of college (60 semester or 90 term credits)
At least one year of experience equivalent to a Human Resources Technician 7; or two years of experience equivalent to a Human Resources Assistant or Human Resources Customer Service Representative, including one year equivalent to a Human Resources Assistant E8 or Human Resources Customer Service Representative E8 in state service; OR possession of a Bachelor's degree in any major
At least two years of experience equivalent to a Human Resources Technician, including one year equivalent to a Human Resources Technician 8; or three years of experience equivalent to a Human Resources Assistant or Human Resources Customer Service Representative, including one year equivalent to a Human Resources Assistant 9; or two years of experience equivalent to a Human Resources Customer Service Representative E8 in state service; OR possession of a Bachelor's degree in any major and at least one year of human resources related experience
At least three years of experience equivalent to a Human Resources Technician, including two years equivalent to a Human Resources Technician 8 or one year equivalent to a Human Resources Technician E9; or four years of experience equivalent to a Human Resources Assistant or Human Resources Customer Service Representative, including two years equivalent to a Human Resources Assistant 9; or three years of experience equivalent to a Human Resources Customer Service Representative E8; or one year as an Office Supervisor 9 with the PRSL subclass code in state service

Benefits

Health, mental health, dental, vision, and life insurance coverage for the whole family.
No-cost life insurance at double your annual salary, paying up to $200,000.
No-cost vision insurance.
Disability coverage providing extended benefits and partial pay.
Supplemental pay and insurance during some military leaves.
15 to 35 paid personal days per year.
13 paid sick days per year.
12 weeks of paid parental leave after a birth or adoption.
Up to 14 paid holidays per year including New Year’s and Christmas Eve, Memorial and Labor Day, Thanksgiving, Veterans Day, and Juneteenth.
Up to 1 paid day of school and community leave annually.
401(k) and 457 enrollments offered to new hires with multiple investment options.
4% automatic contribution by the state for 401(k) plans.
Up to a 5% match for additional 401(k) account contributions.
State contributions fully vest after 4 years.
Funds may be rolled in from previous retirement accounts.
Alternate/Remote-Work Schedules for some positions.
Bonus and Longevity Pay Programs.
Tax-Advantaged Parking and Health Savings Accounts.
Public Service Loan Forgiveness Program Eligible Employer.
Tuition Reimbursement Program.
Professional Development.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase