County of Santa Clara · 1 week ago
Community Relations Aide
Santa Clara County, CA
Full-time
Onsite
Entry Level
$65K/yr - $75K/yr
2+ years expThe County of Santa Clara is seeking a Community Relations Aide to serve as a community relations representative in direct support of an elected official. This role will coordinate community outreach, casework, and public information efforts for the District 1 office.
AssociationCommunitiesGovernment
Hiring Manager
Ray An Ha
Responsibilities
Maintain relationships with constituents and stakeholder groups within the District
Provide staff support to the Supervisor at meetings and events
Attend meetings and events on behalf of the Supervisor, identify collaborative opportunities within the community
Collaborates on the content of articles for the Supervisor's electronic newsletter, constituent correspondence, and mass mailings
Respond to constituents seeking help with a variety of issues, including providing resource information and facilitating solutions to concerns involving local, state and/or federal partners
Designing flyers, graphics, and material for community and public information
Updating and designing web and social media content
Engaging and collaborating with constituents, organizations, and County staff as needed
Assisting with talking points, quotes, and messages for events and/or social media outlets
Qualification
Required
Any combination of training, education, and experience that provides the knowledge, skills, and abilities to advise and support the Supervisor on matters of constituent services, public policy, community outreach and engagement, and communications
Typically requires a Bachelor's Degree or equivalent and two (2) or more years' experience in public or customer service, public relations, communications, or recreation programming
Possession of a valid California Driver's license is required
The ability to develop and maintain effective relations with constituents and organizations with a positive and professional demeanor when working in public is essential to this position
Preferred
Education and/or experience in the fields of public relations, political science, public policy, public information, communications, or marketing is highly desirable
Strong writing skills, communication skills, and community or political organizing are preferred skills for this role
Demonstrates strong writing, editing, proofreading, and grammar skills
Ability to collaborate with community-based organizations regarding the preparation and management of programs, special events, and community outreach efforts
Ability to manage programs, activities, and projects within the scope and authority of the Supervisor regarding community relations methods, programs, and events
Ability to complete work assignments in a quick and efficient manner with minimal assistance from others, to work in a team environment with other staff members in an office and in the field
Ability to handle multiple tasks in a fast-paced work environment with changing priorities and deadlines
Ability to carry out and promote the Supervisor's agenda and direction regardless of personal philosophies
Knowledge and ability to write complex letters, memoranda, and reports; proficiency developing public information such as brochures and flyers
Photo management and/or graphic design using Adobe or other software
Proficiency in software applications, such as Microsoft Suite: MS Word, Excel, Publisher, Office, and Power Point
An effective and professional communicator, both written and oral
Self-motivated, good organizational skills, detail-oriented, ability to prioritize, multi-task and meet deadlines
Bilingual language skills (Vietnamese, Spanish, and/or Chinese) both oral and written skills are desirable but not required
Benefits
Excellent medical, dental and vision benefits
Retirement benefits are provided through CalPERS (the California Public Employees’ Retirement System)
Paid holidays
Vacation and sick leave
Company
County of Santa Clara
The mission of the County of Santa Clara is to plan for the needs of a dynamic communit
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Analilia Garcia, DrPH, MPH
Chief Equity & Inclusion Officer
Anushka Tadikonda
Founder of the YTF Gender Equity Sub-Committee
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