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Panasonic Avionics Corporation · 4 hours ago

Technical Sales Solution Manager I

Irvine, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$116K/yr - $194K/yr

8+ years exp

Panasonic Avionics Corporation is the leading provider of inflight entertainment solutions. The Technical Sales Solution Manager I will focus on delivering technical solutions that enhance customer engagement and business outcomes for airlines, while serving as a subject matter expert for Panasonic's technologies.

Consumer ElectronicsInformation TechnologyManufacturingTelecommunications

No H1B

Responsibilities

Collaborate decisively with Sales teams to gain a comprehensive understanding of the regional sales strategy and deliver impactful technical solutions that drive sales success

Design and develop complex, integrated product solutions in conjunction with Account Management and Regional Sales teams that fulfill customer requirements for proposals and Requests for Proposals (RFPs)

Technical owner for compliance matrices, produce comprehensive technical analysis documents for proposed solution(s), and hardware/system parts lists

Utilize existing customer system configurations, use cases, crew, and maintenance operations to recommend relevant upgrades in new solution proposals

Strategically focus on upselling, cross-selling, and renewing digital products and services to enhance customer engagement

Architect technical solutions that empower customers to achieve their business goals

Collaborate closely with Product Management to shape product roadmaps and system features based on customer insights while aligning with PAC’s overarching business goals

Gain a deep understanding of customers’ evolving fleet plans and priorities to tailor impactful solutions that resonate with their needs

Establish the technical and product vision for account plans, with a firm emphasis on achieving positive customer outcomes

Serve as the innovation and solutions leader during Quarterly Digital Reviews (QDRs), innovation workshops, trade shows, sales demonstrations, and meetings

Proactively engage customers to identify how PAC solutions can maximize their value and drive success

Partner effectively with Sales teams to uncover business opportunities and deliver technical solutions that stand out during the RFP stages

Collect and analyze customer configurations, provide expert technical guidance, and develop product integration strategies, while sharing best practices for utilizing Panasonic technologies, system platforms, and products

Provide technical guidance and best practices to enhance the proficiency of the customer solutions organization

Train and mentor team members on emerging products, concepts, requirements, and essential customer-related information

Demonstrate a strong sense of responsibility and enthusiasm for the solutions presented, fostering confidence in our approach and expertise

Qualification

Technical SalesCloud ComputingAgile MethodologyCustomer EngagementSystem EngineeringCrisis ManagementNegotiation SkillsConflict ResolutionCommunication SkillsMentoring

Required

Bachelor of Science Degree in Computer Engineering, Computer Science, Systems Engineering, Software Engineering, Product Engineering, Electrical Engineering, or other related engineering degree, or equivalent experience

8-12 years of related experience

Require 10-15% travel

Ability to clearly and effectively communicate technical requirements, design concepts, ideas, and solutions to engineering teams

Expected to have strong customer-facing skills, including negotiation, conflict resolution, and crisis management

Experience in communicating technical concepts and solutions to non-technical audiences

Experience in working in an Agile environment as a business and technical product owner

Experience in working with brand and/or design guidelines for UI development

Familiar with interaction design, use of interactive technologies, and best practices

Willingness to learn and should be able to flourish in a fast, dynamic environment

Preferred

Familiar with AWS cloud computing, experience with development in Cloud, ability to explain cloud infrastructure, services, and applications preferred

Benefits

Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.

Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA & HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.

401K with 50% match on up to 8% contribution, full vested from day 1.

Washington residents only are eligible for: Washington’s Family and Medical Leave program and Washington’s Paid Sick Leave program.

Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.