USAA · 3 hours ago
Solution Management Consultant - Life Insurance Sales Coach
USAA is a company dedicated to empowering its members to achieve financial security. They are seeking a Solutions Management Consultant to serve as a primary sales coach and training coordinator, enhancing product knowledge and developing compliant sales strategies for the Life Co. distribution channels.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics
Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge
Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed
Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists
Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals
Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management
Collaborates with specialists to evaluate and/or present solutions and related advice
Follows defined training routines, effectively reports activity, and manages follow up and sustainment
Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
6 years of experience with wholesaling, sales training, and coaching, or related financial services experience
Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts
Advanced knowledge of life insurance products to include term, permanent, and health solutions
Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications
Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization
Knowledgeable in the applications of Agile processes and procedures
Knowledgeable in the application of risk management framework and regulatory requirements for Life Co
Preferred
US military experience through military service or a military spouse/domestic partner
Current / Active Life/Health license
3 or more years of Life Insurance Sales Coaching experience
CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations
10 or more years of experience with wholesaling, sales training, and coaching on financial service products
Previous leadership experience with strong feedback delivery skills
Proven track record of coaching others and driving successful behaviors
Working experience with Life, Health and Annuity products and ability to articulate complex concepts
Experience building relationships and working in a matrixed environment
Strong facilitation skills and experience building presentations
Experience utilizing financial planning tools (i.e. Life or Retirement income calculations)
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
Funding
Current Stage
Late StageLeadership Team
Recent News
24-7 Press Release Newswire
2026-01-11
2026-01-07
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