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The Davey Tree Expert Company · 7 hours ago

Client Experience Coordinator

Atlanta, GA

Full-time

Onsite

Entry Level

$22/hr - $24/hr

2+ years exp

The Davey Tree Expert Company is one of the largest employee-owned companies in the nation, focusing on community partnerships and client service. They are seeking a Client Experience Coordinator to serve as the first point of contact for clients, manage appointments, and assist with administrative tasks.

ConsultingEnvironmental ConsultingManagement Consulting

Responsibilities

Be the first point of contact and triage the needs of the clients, the office and our field employees

Field current and prospective client calls

Proposal production and contract initiation

Set client appointments and update client information

Answer phones, emails and client concerns

Process employee time sheets

Maintain various databases and spreadsheets

Payroll assistance

Order and maintain office supplies

Invoice, manage accounts receivable, and maintain files

Qualification

Office administrationMicrosoft OutlookMicrosoft WordMicrosoft ExcelCRM systemsSAP systemsMulti-taskingBilingual SpanishBilingual EnglishCommunication skillsOrganizational skillsAttention to detail

Required

Minimum two-years of experience in office processes and office administration procedures

Outstanding telephone and communication skills

Proficient in Microsoft Outlook, Word, and Excel

Ability to meet deadlines, attention to detail, and accuracy

Expert organizational skills and ability to multi-task

Typing speed and cognitive test to be taken before offer is made

Preferred

Experience in accounts receivables preferred but not required

Prior working experience with CRM and SAP systems

Bilingual in Spanish and English

Benefits

Paid time off and paid holidays

401(k) retirement savings plan with a company match

Employee-owned company & discounted stock purchase options

Group Health Plan

Employee referral bonus program

Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers

Scholarship Program for Children of Employees

Charitable matching gift program

All listed benefits available to eligible employee

Company

The Davey Tree Expert Company

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The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental solutions for residential, utility, commercial and environmental partners across North America.

Founded in 1880

Kent, Ohio, USA

5001-10000 employees