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Grainger · 6 days ago

Product Manager

United States

Full-time

Remote

Senior Level

$110K/yr - $184K/yr

7+ years exp

Grainger is a leading broad line distributor serving millions of customers worldwide. The Product Manager will guide the development of generative AI solutions for the customer service center, collaborating with engineering, design, and operations to enhance the customer experience.

HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Strategize, plan and develop software relating to Grainger’s generative AI and machine learning strategy

Develop business plans using data to make recommendations that create advantage for Grainger

Conceptualize customer & internal team member needs and build the product roadmap and requirements

Lead team of software engineers, data engineers, and ML Scientists, through structured work, provide ample business context and establish shared ownership of outcomes

Lead software development on the management, deployment, troubleshooting and administration of new software features

Lead, communicate & coordinate product launches across all partners including business, product and engineering teams with consideration of schedule, risk management, escalation of issues and balances tradeoffs

Facilitate product review discussions with C-Suite executives, landing the appropriate message for the audience

Partner with the analytics, UX, peer PMs and operational business leaders to deliver quality capabilities and measure the growth

Qualification

Product ManagementGenerative AIMachine LearningAgile MethodologiesData AnalysisCreative Time ManagementProblem SolvingTeam LeadershipCommunication Skills

Required

Demonstrated experience designing solutions to complex problems and accomplishing results by conceptualizing, building, or substantially modifying enterprise internal tools & external website preferably geared towards a B2B customer. Experience with AI and ML solutions strongly desired

7+ years' experience as a product manager or related occupation. Experience must involve leading agile sprint team, working with design, analytics and business partners and include demonstration of process design skills and delivering working software

Continuous improvement and progress mindset that results in the understanding of latest technologies

Guide team members to accomplish outcomes

Ability to function with ambiguity and within a matrix organization and on operate on a tight schedule

Problem solving & planning capabilities along with creative time management skills, high degree of ownership and help influence teams to act with urgency

Analytical skills and ability to use hard data metrics to back up assumptions when presenting business cases to executive leadership and business partners

BS/BA degree in computer science, engineering, science, math or related field. MS or MBA ideal

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.

18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.

Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Company

Grainger

Glassdoor4.1

As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.

Founded in 1927

Savannah, Georgia, USA

10001+ employees

https://www.grainger.com

H1B Sponsorship

Grainger has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (38)

2024 (26)

2023 (15)

2022 (28)

2021 (14)

2020 (20)