Greystar (International) · 17 hours ago
Community Assistant - Landmark, MI (Student Living)
Landmark (MI), Ann Arbor, MI
Full-time
Onsite
New Grad, Entry LevelGreystar is a leading global real estate platform specializing in property management and development. The Community Assistant will support leasing professionals in achieving occupancy and retention goals through various administrative tasks and customer service activities.
Real Estate
Responsibilities
Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files
Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance
Answers incoming calls and sets appointments for prospects to tour the property
Performs on-campus marketing outreach to generate Community awareness and qualified traffic
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices
Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level
Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Qualification
Required
Ability to perform administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
Assistance with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
Assistance with the lease preparation process by generating all required lease paperwork and organizing resident lease files
Commitment to working move-in and move-outs with the understanding that these events, along with 'turn', are mandatory work dates
Ability to answer incoming calls and set appointments for prospects to tour the property
Performance of on-campus marketing outreach to generate Community awareness and qualified traffic
Assistance with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
Scheduling and conducting resident visits as directed and distributing notices such as flyers, newsletters, resident surveys, and late notices
Acting as an after-hours liaison between residents and property management; responding to after-hours emergencies within a required period of time
Ability to respond quickly and courteously to resident concerns and questions and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Ability to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)
Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance
Willingness to travel to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
Ability to work a flexible work schedule, which includes taking 'call' during evenings, weekends and holidays
Benefits
401(k) with Company Match (eligibility required)
Employee Assistance Program
Paid sick time
Company
Greystar (International)
At Greystar, we approach investing in, developing, and operating residential real estate with discipline and integrity.
501-1000 employees
H1B Sponsorship
Greystar (International) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase