LifeSpan medicine ยท 1 day ago
EA/VIP Client Support
Florida, United States
Full-time
Onsite
Mid, Senior Level
2+ years expLifeSpan medicine is an exclusive facility seeking a dedicated EA/VIP Client Support professional. The role involves managing client relationships, providing exceptional support, and coordinating various programs to ensure a seamless experience for clients and physicians.
Health CareHospitalMedical
Hiring Manager
Gina Swanson
Responsibilities
All client management, support and coordination for programs: scheduling, confirmations, all clinical recommendations and follow up
Answer questions and solve service issues
Manage client programs and needs: questions, issues, follow up, proactive communications
Manage client relationships to retain clients and provide exceptional support
Work with client team of physicians, nutritionists, etc to ensure care is smooth and seamless
Collect records, documents and other information for clients
Answering client/team member questions and following up on requests
Reporting, reconciliations and projects based on operational needs
Creation and maintenance of spreadsheets, forms and checklists for personal use
Licensing, compliance and regulatory coordination
Point of Liaison between team, client and outside facility and clients
Manage all work, tasks for department and clients
Qualification
Required
Bachelor's degree preferred, but will consider Associate or other schooling equivalent experience
Minimum of 2 years administrative office experience
Minimum of 2 years management experience of 2 + staff preferred
Professionalism and maturity in speech and demeanor is required
Highly organized with a dedication to follow through and an ability to proactively anticipate needs
Ability to successfully manage difficult personalities and situations with ease, positivity, and grace
Demonstrated written and oral communication skills and excellent interpersonal skills
Excellent computer and typing skills
Must be a team player and also capable of working independently
Ability to thrive in a fast-paced, detail-oriented, high-expectations environment
Available to work as needed based on our client's schedule
Must be reliable and punctual with own transportation
Strict confidentiality and discretion
Preferred
Bachelor's degree preferred, but will consider Associate or other schooling equivalent experience
Minimum of 2 years management experience of 2 + staff preferred
Hospitality experience preferred but not required
Company
LifeSpan medicine
Lifespan Medicine is a medical practice that offers a variety of healthcare services from comprehensive concierge programs.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Leanna Wilson
Executive Assistant to Chief Executive Officer
Company data provided by crunchbase