Ryan Specialty · 3 hours ago
Contract Sr. Organizational Change Management Specialist
United States
Full-time, Contract
Remote
Mid, Senior Level
3+ years expRyan Specialty is seeking a Senior Organizational Change Management (OCM) Specialist who will play a key role in ensuring projects meet objectives on time and on budget. This role focuses on the strategy of communications and the development of key messages to support organizational change initiatives.
Financial ServicesInsuranceRisk Management
Responsibilities
Support strategies and contribute to ideation of creative, strategic, memorable campaigns that will excite and motivate employees to take positive and productive action
Apply the Ryan Specialties structured methodology to deliver communications and change management activities
Work with leaders and project teams to produce a data driven change plan which includes engaging and motivating communications, conducting readiness and resistance assessments using surveys, interviews, focus groups, or other methods; evaluate and summarize findings for project management and steering teams
Work with project team members to identify the scope of changes and affected users related to projects. Complete End User Assessments such as Audience Analysis and Change Impact Assessments to determine the degree of individual and role-based impact
Partner with Project management team members and Business Sponsors to understand the departmental goals and daily ways of working to align changes to business needs
Identify potential areas of resistance and draft mitigation approaches
Develop communication plans and communications, develop and/or co-develop change management plans outlining the schedules for related OCM effort, and deliverables which will support effective sponsorship, higher employee engagement and successful project outcomes
Change management plans will include a Communication Plan, developed in collaboration with the OCM Director and Employee Communications team members
Conduct learning journey needs assessments by role. Provide recommendations on how to develop and delivery learning objectives by role, in collaboration with Training Managers
Coaches and influences stakeholders to help lead change management within the organization on technology, modernization and high-level corporate initiatives assigned
Identify and recommend appropriate resources to support the Change Network, including their onboarding and leading of routine meetings in support of the assigned projects / change initiatives
Identify success of the assigned projects / change initiatives. Manage measurement to track adoption, utilization, and proficiency of users
Identify proactively areas of resistance and contribute to mitigation planning
Contribute to steady state new ways of working by role as part of the transition planning effort
Qualification
Required
Bachelor's degree and at least 3 years of enterprise technology deployment OCM experience OR a High School Diploma / GED and at least 7 years of OCM experience
Experience in participating in cross-functional projects and influencing key stakeholders
Experience in engaging individuals, teams, and leadership to drive successful change
Excellent written, verbal, and presentation skills
Demonstrated organizational, business process and project management skills
Intellectual curiosity and the ability to quickly learn
Comfort working at a fast pace and with ambiguity
Serious attention to detail and proven ability to manage multiple, competing priorities
Keen emotional intelligence
Strong storytelling skills: ability to use stories to engage, inform, or inspire others
Preferred
Certified in Prosci® methodology
Certified Change Management Professional, CCMP
Experience in Insurance processes
Experience in Workday/ERP system implementation
Benefits
Paid time off for company holidays
Vacation
Sick and personal days
Paid parental leave
Mental health services
Company
Ryan Specialty
Ryan Specialty is an insurance firm that provides solutions for brokers, agents, and insurance carriers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Katie Davies
CEO of JEM Specialty Underwriters, Technical Risk Underwriters and Per SE (Power.Energy.Risk)
Jeremiah Bickham
Executive Vice President, Chief Financial Officer
Recent News
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2025-12-09
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