Houston Methodist · 1 day ago
Laboratory Services Manager
Houston, TX
Full-time
Onsite
Senior Level
5+ years expHouston Methodist is a healthcare organization that is seeking a Laboratory Services Manager to lead the laboratory services department. This role is responsible for ensuring the delivery of quality laboratory services, managing staff, and maintaining compliance with safety and regulatory standards.
Health CareMedical
Responsibilities
Managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives
Providing leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes
Facilitating the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed
Planning and organizing day-to-day Laboratory Services department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction
Driving department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability
Ensuring a safe and effective working environment; monitors and/or revises the Laboratory Services department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles
Using and optimizing information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions
Employing a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration
Assisting in the development of department budget and ensuring that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the Laboratory Services department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis
Identifying and implementing innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities
Qualification
Required
Bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution
Five years of laboratory experience, of which one year must have been in a managerial role in healthcare; may consider HM employee with five years of laboratory experience with HM performance that demonstrates leadership responsibility
Must have one of the following required certifications: Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, Histotechnologist (HTL), Histotechnician (HT) certification or categorical certification by Board of Certification (ASCP)
Certified as a Medical Technologist by American Medical Technologists (AMT)
Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA)
Clinical microbiology registry from American Society for Microbiology, RM(AAM)
Certified Histocompatibility Technologist (CHT) by the American Board of Histocompatibility and Immunogenetics (ABHI)
Equivalent certification to the above based on educational requirements and examination
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Ability to work effectively in a fast-paced environment
Demonstrates flexibility and adaptability in the workplace
Knowledge of managerial principles, process and procedures
Knowledge of relevant computer systems and data resources
Skill in planning, organizing and delegating functional activities
Skill in coaching, counseling and developing the functional and supervisory skills of others
Ability to participate in strategic planning for the laboratory
In depth knowledge of laboratory techniques, operations and procedures
Demonstrates critical thinking skills by devising and applying innovative solutions
Ability to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand
Probes for and provides information to clarify solutions
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
H1B Sponsorship
Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (11)
2023 (14)
2022 (12)
2021 (10)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
Company data provided by crunchbase